Job Description
Job Title: Receptionist
Directorate: University Foundation Programme
Area: Operations and Logistics
Reporting To: Course Director, UFP
Date JD produced/revised: May 2023
Job brief
We are looking for a committed Receptionist to complement our qualified workforce of educators, support officers and managers. You will be responsible for providing a first-class clerical/administrative/secretarial/PA/student support service to the Directors, Teachers, Heads of Pathways, staff and students within the University Foundation Programme.
The ideal candidate will be passionate about the job with an ability to reach out to stakeholders and form relationships of mutual trust. As the role is based within a further education institution, there will be context specific duties including but not limited to, monitoring attendance, organising student records etc.
The goal is to help cultivate an organised and efficient office environment. Your primary duties include greeting students, parents and clients when they arrive, managing appointments, providing direction and assistance and answering phone calls in a helpful manner.
Responsibilities
· Support colleagues within Curriculum Administration, Student and Academic Support Services and the wider college.
· Provide a high level of customer service to all service users.
· Act as a point of contact for departmental enquires from external and internal customers.
· Support the Senior Management Team with internal and external communications
Requirements
· Thorough knowledge of administrative best practices and legal educational guidelines partnered with a willingness to follow the school’s policies and procedures
· Excellent communicability and interpersonal skills
· Well-organized and committed
· Creative and energetic
· Strong moral values and discipline
· A demonstrable efficiency with the Office 365 Suite of applications
We are seeking to fill this urgently and reserve the right to close this round of recruitment early if a suitable candidate is found. If you would like to apply, please complete the attached application form. We only accept CVs as an expression of interest. To be considered, you must submit an application form.
We are unable to sponsor overseas applications. All candidates must have the legal right to work and reside in the UK.
We regard the safety of all of our students and staff to be of paramount importance. We follow the Safer Recruitment procedures in making all staff appointments. In addition, security staff ensure that the College is a safe environment in which to work and study. All appointees are required to undertake relevant safeguarding and DBS Checks.
Job Type: Full-time
Salary: £27,000.00 per year
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Education:
- A-Level or equivalent (preferred)
Experience:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Language:
Work Location: In person