REQ ID: 115880
JOB TITLE: Training Manager- Brand Experience
SALARY: £38,600 - £42,000
POSTING END DATE: 09.06.23
LOCATION: Split between Gaydon and Fen End
Beyond Property, Purchasing, HR and IT, more than being part of our Finance or Marketing teams, beyond even Sales and Service, every role in every business area offers unique opportunities to make an impact on the future of mobility and the automotive industry.
WHAT TO EXPECT
To create and maintain a global network of informed, energised and confident multiskilled people capable of advocating for our Products, and who have the depth of skills to effortlessly Host and Lead a range of high net worth clients through exciting experiences that bring our Brands alive and leave indelible memories. To ensure that the highest standards are maintained through regular and rigorous training on the latest technologies, demonstration and luxury customer hosting techniques.
KEY ACCOUNTABILITIES AND RESPONSIBILITIES
This role is Responsible for the 360-degree ownership of training and development within a function that requires technical and soft skills.-
Providing planning expertise and inspiration in Training and Development
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The review and regeneration of the Experience training framework, assets and processes to support the radical transformation required to deliver Modern Luxury and House of Brands strategies. Specifically, to include:
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Competencies and Learner Journeys
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Instructor Handbook
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Curriculum of Training Programmes and Assets
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Training Schedule / Calendar
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Identifying and working with training agencies to define, create and deliver innovative training solutions and support new concept launches
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Working with key stakeholders to mange training needs analysis
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Enrolling key opinion formers and SME’s within the business and maintaining good relationships with all key markets and regional staff
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Working with Network Excellence and external agencies to produce network and guest facing digital assets
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Working closely with compliance manager, ensuring training is aligned with and drives compliance with Operating Standards, guidelines and licences
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Lead contact for bespoke training courses and Engineering training liaison
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Maintaining financial, resource and budget control
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Management of launch planning processes and SME meeting cadence to ensure timely delivery of new solutions
WHAT YOU'LL NEED
Knowledge-Learning and Development Expertise, Training Agency Management, Training Design principles, Training Delivery and Measurement, Appreciation of Experiential marketing principles, how to critique and improve on business as usual-
Skills- Proven track record in the deployment of network training to instil change, experience in training needs analysis and development of coherent training programmes and platforms. Ideally either experience or an appreciation of working with entrepreneurial business owners and with global markets and cultures. Team management experience or equivalent and excellent team player with good interpersonal and presentation skills. Familiarity with agile methodologies.
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The training manager will not be a trainer or assessor but may be required to organise and act as the face of exciting and dynamic team Drive Challenge programmes that bring training to life and motivate the global network of brand experts and hosts to be the best that they can be
SO WHY US?
Bring all this to the home of premium innovation, and you’ll find the opportunities to further your career with a world-class team, a discounted car purchase and lease scheme for you and your family, membership of a competitive pension plan and performance related bonus scheme. All this and more makes Jaguar Land Rover the perfect place to continue your journey.
This role may offer the opportunity for hybrid working where you can split your time between working from home and in the office. At Jaguar Land Rover, hybrid working is a voluntary, non-contractual arrangement providing employees with more choice and flexibility around how, when and where they work, if suitable for their role. Further details can be discussed with the Hiring Manager at interview stage.
Please be aware that we may close this vacancy for applications before the stated deadline if we receive a high volume of interest. We strongly advise you to submit your application as early as possible.
Jaguar Land Rover is committed to equal opportunity for all.