Hours: 37.5 (must be fully flexible Monday - Sunday)
Reporting to: Store Manager
The Role:
As a Store Supervisor you will be responsible for supporting the store management team, you'll be tasked with driving forward both turnover and revenues from the store based on lean principles. Keeping a close focus on customer service, you will be an ambassador of the Ryman brand.
What you will get from us:
Fantastic training to help you complete your role and be the best you can be, with the option to continue your development into a more senior role, if you choose to progress within the business-
A great Team to work with where you can progress and make a difference at all levels
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Access to mental health first aiders
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Ongoing incentives to reward your performance
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Company Pension scheme
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Apprenticeship scheme to continue your development
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Generous discount at at TPRG and on our benefits hub
What will you do?
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Act as an ambassador for Ryman and the wider Theo Paphitis Retail Group by showing interest in learning everything about the business and your role and positively sharing this knowledge with our customers
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Contribute towards making Ryman the number one High Street Stationer by providing a consistent high level of customer service
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Drive a culture of excellent customer service ensuring all team members engage with customers enthusiastically, Assist with the training of colleagues, utilising available tools to maximise the performance of the team
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Ensure the security and accuracy of all company systems and ensure that all systems are utilised by all team members as per company policies and procedures
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Promote high visual merchandising standards; ensuring that store housekeeping standards are high and continually achieved
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In the absence of the Store/Deputy Manager assume full accountability for the overall security and safety of our people and property ensuring the Branch operates in line with company policies and procedures. Motivate all colleagues to drive sales and to achieve required KPIs. Liaise with the Retail Support Centre should any issues need to be reported. Support with any weekly time sheets.
Who we are:
Henry J Ryman, founder of Ryman, opened his first store in London at Great Portland Street in 1893, and there is still a store there today. Ryman is part of Theo Paphitis Retail Group, which comprises Ryman, Robert Dyas, Boux Avenue and the London Graphic Centre.
Ryman is committed to the unlearning of unconscious bias, diversity and inclusion long term, which will remain a key focus for all aspects of our business and operations. From our product production in our supply chain to our extensive workforce, we aim to be transparent in our efforts to become a thriving, diverse and inclusive place to work.