This role can be based from one of our base locations in Edinburgh, London, Widnes, Manchester with hybrid/remote working offered - as a lot of our team are Edinburgh based occasional travel to the office will be required.
In a nutshell
At Sainsbury’s we believe that the customer should be at the heart of everything we do which is why, in Digital, our mission is to design and deliver “Simply Brilliant” experiences for our customers. How? By working seamlessly together to make the most of the exceptional knowledge, insight and talent that we have across the Division.
Our Digital function has 4 main teams; Digital Product Management, Analytics, Web Publishing and User Experience. Driven by data, together we ensure we design, build and deliver new and improved experiences for our customers, giving them great reasons to join us and stay with us.
Through a series of rotations across the individual teams, your role as Digital Analyst is to enhance your core digital skills, capabilities, and knowledge and use this to provide effective support and assistance to projects and initiatives that improve our customer experience.
Working closely with experienced team members you will apply your learnings, taking ownership of assigned tasks.
What you will be doing
Take ownership of assigned activities that support projects and initiatives, completing these effectively and to the required timescales. Projects and initiatives would be wide ranging in content but an example of activities in this role could include conducting user research and/analysis and using this to define the requirements for features that improve the content of our website.
- Working collaboratively across functions including Marketing, Commercial, Operations and Technology to support the Digital team in the coordination of information such as complaints data, marketing traffic and journey MI to help in the prioritisation of the Digital Roadmaps.
- Assisting team members in the preparation of MI Reporting for distribution (e.g. exec reports, customer satisfaction reporting, analytic reports or risk reporting) that allow us to share progress on initiatives, manage our risks and create actionable plans arising from these reports
- Coordination of Show and Tells and other initiatives that help communicate the great work happening in Digital to the wider business.
- Undertake relevant training, applying this to work undertaken, seeking opportunities to add value or share ideas.
What you need to know and show
- A positive attitude and willingness to work in a fast-paced environment.
- Experience in digital analysis, product management, or UX design – achieved either through personal projects or roles which can relate to digital (they don’t have to be directly digital specific).
- Solid experience in Excel.
- Keen interest in Digital initiatives and a strong customer orientation.
- Some experience in other tools eg Adobe Analytics would be beneficial but not essential.
- Strong communicator and able to build effective relationships.
- Comfortable to share new and fresh ideas.
- Able to effectively manage a varied workload to deliver outcomes to deadlines.
- Passion and enthusiasm for continual learning and development.
- Living the Sainsbury’s Group values through proactively taking responsibility, owning any issues arising and following through to resolve them (within their role remit). Recognise how their individual responsibility impacts team delivery and inspires others to do the same.
If you feel you’ve met some of the requirements, but not all, please still consider applying. We like driven individuals who are eager to learn and grow!
Support we will provide:
- Structured development plan tailored to your career ambitions
- Mentoring and support from experienced team members
- Exposure to different areas of digital through projects and secondments
- Access to a wide range of learning offerings
- Relevant technical training as required
- Regular 121s with line manager
- Coaching from other colleagues across the business as required
- A dynamic and collaborative working environment
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Sainsburys Bank Lochside and Home Sainsbury's Bank 3 Lochside Avenue Edinburgh EH12 9DJ
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