Job Description
About Mertrux
Don Marshall, Chief Executive of Mertrux, opened his first dealership in Burton-upon-Trent on 3rd January 1971. The company was then known as Autofair.
At that time, we were one of only three Mercedes-Benz Commercial Vehicle dealers in the United Kingdom.
Now with four branches in Derby, Nottingham, Leicester and Mansfield we have consolidated our dominance in the commercial vehicle industry within the East Midlands.
As a family company, the center of the Mertrux culture has always been an ethic of loyalty – loyalty to customers, loyalty to suppliers and loyalty to staff. Mertrux has a 150- strong workforce of long-serving employees. With more than half working for Mertrux for over ten years.
Having celebrated our 50th anniversary in 2021, we are now the longest-established Mercedes-Benz dealer in the UK and Don Marshall’s eldest son Ian Marshall is Managing Director of our group
Responsibilities
Applications are invited for the post of Service Administrator/Receptionist for our Mertrux dealership in Nottingham. This is a full-time position reporting to the Aftersales Manager.
Your main duties will include answering the telephone and supporting the After Sales Manager and Service Advisors to ensure our customers receive the best service.
You will be front of house, greeting and directing visitors appropriately. Duties will also include progressing/chasing and raising the correct documentation.
Previous experience in a similar role or a similarly demanding role would be ideal. Experience of using Kerridge is not essential but would be advantageous, as you will be using our internal systems to log work.
To be successful in this role you will have strong administration skills, be well organised, and have high attention to detail.
Mertrux invest heavily in their people ensuring that they receive the main dealer training and support they need to grow with the company.
We can offer you an excellent salary package of £20,000 - £24,500 depending on experience, plus pension and life assurance with the opportunity to work in a challenging environment.
Job Type: Full-time
Salary: £20,000.00-£24,500.00 per year
Benefits:
- Company pension
- Free parking
- Life insurance
- On-site parking
Schedule:
Experience:
- Administrative: 1 year (required)
- Customer service: 1 year (required)
Work Location: In person