Job Description
Risk & Fraud Analyst
The Job
As our Risk & Fraud Analyst you'll be responsible for monitoring potential risk and fraud in small, medium and large companies. You’ll make sure we adhere to onboarding and risk mitigation strategies to drive profitable growth. You’ll be working with the operations, customer service, onboarding and sales teams to minimise any risks.
You'll be part of our Risk & Compliance team, reporting to the Head of Risk Operations
What you'll be doing
- You’ll be working with your own portfolio of small; medium and large companies to mitigate risk and fraud
- Working closely with the Transaction Monitoring analysts to assist them with their investigations
- Being a decision maker and adjusting risk parameters to reflect merchant’s transaction volume; monitoring merchant settlements, refunds, and chargebacks to identify any unusual transaction behaviour
- Reporting detailed financial analysis of companies, we work with, identifying key risks, undertaking market analysis, and calculating potential exposure based on nature of the products sold and delivery fulfilment times
- Making use of 3rd party software systems to identify and manage risk; fraud; AML and terrorist financing tools to identify; manage and mitigate risk
- Training and development of staff both within the Risk team as well as other teams
- Working on strategic projects within the Risk team
- Managing escalated alerts within our in-house fraud tool
- Making recommendations to reduce or control risk
- Maintaining long-term strategic relationships and influence with appropriate stakeholders, both internally and externally
- Providing solutions to the business to help the company grow and develop
What you'll be experienced in
- Previous experience in working for an acquirer/issuer in Risk/Fraud/Underwriting is essential
- Good understanding of Card Scheme Rules
- Previous experience in managing credit portfolios that include sports clubs would be beneficial
- Previous experience in writing of fraud rules
- Strong numeracy, analytical and quantitative skills
- Planning and organisational skills and problem-solving ability
- Strong negotiation skills
- Excellent communication skills
- Strong Microsoft Excel skills
- The ability to be flexible, decisive, and quick-thinking
- The ability to handle complaints and difficult situations in a patient, calm and effective way
- Attention to detail and accuracy
- Capacity to work independently as well as part of a team and be able to deal with pressure
The hours
- This is a 40 hours per week role – Monday to Friday and roles requires 2 days a week in our Cambridge office. Applicates therefore require to be living in the UK to be considered for this role.
What you'll get
Our benefits and perks include.
- Salary is competitive and negotiable.25 days holiday per year, plus a day off on your birthday, a wellbeing day and one day if you're moving house
- Private Medical Insurance
- 4x salary life assurance
- Income protection
- 6% employer pension contributions
- Health Cash Plan cover
- Charity matching & volunteering opportunities
- Bike to Work Scheme
- And discounts with a range of retailers
- Flexible working, we believe that it’s important for us to work flexibly and so we're very supportive of working from home and in the office.
And finally, we also throw a great staff party twice a year
Our selection process steps
If you like the sound of this role, please click apply! https://www.irishrcloud.co.uk/recruit/application/apply.aspx?cid=497-417B55F0-B9BB-44C6-879A-96A4F21EB7A1&VacancyID=24075-D35B14BD-BF06-4F0B-A710-096EC11DBF70
If we think from your application, we'll be a good fit for one another we'll get in touch for a call. We'll talk to you about the role, why we enjoy working here so much and find out more about you.
From there, if we both think It’s a good match, we'll proceed with arranging interviews, they'll either be over the phone, via Microsoft Teams or in person. We'll let you know as soon as we've made a decision on whether we'd like to proceed things further with you.
If you have any questions, you're always welcome to reach out to our friendly People team via [email protected]
Job Types: Full-time, Permanent
Benefits:
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Referral programme
Schedule:
Ability to commute/relocate:
- Cambridge, CB21 5XE: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Work Location: In person
Reference ID: Risk & Fraud Analyst