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Leonardo

Customer Training - Tactical Co-Ordinator (TACCO) Instructor

Id Job: 3172314

🏢 On-site
💼 Leonardo
📍 Yeovil, England
🕒 1 day ago
💰

Job Description

Closing Date:


This vacancy may close at any time, if this role is of interest to you we recommend you apply as soon as possible.


The Opportunity


Leonardo Helicopters has a lifetime opportunity for a Customer Training – TACCO Instructors!

The main scope of the role is to act as a TACCO Subject Matter Expert (SME) in support of customer flying training. The job will include design and development of all training material to comply with LUK/MAA regulations and standards, type conversion flying training and basic role flying training for pilot aircrew on AW159 initially for the Philippines Navy customer.

Life at Leonardo

With a company funded benefits package, a commitment to learning and development, and a flexible approach to working hours focused on the needs of both our employees and customers, a career with Leonardo has never offered as many opportunities or been more accessible to as many people.

  • Pension: Award winning pension scheme (up to 10% employer contribution)
  • 25 days plus bank holidays, option to buy/sell leave and to accrue up to 12 additional flexi leave days per year
  • Flexible hours with hybrid working options.
  • Wellbeing: Employee Assistance Programme, access to Mental Health support, Financial wellbeing support, network groups
  • Lifestyle: Discounted Gym membership, Cycle to work scheme
  • Company funded flexible benefits: Access to private healthcare, dental schemes, Workplace ISA, Go Green Car Scheme, technology and lifestyle options (£500 annual allowance)
  • Training: Free access to more than 4000 online courses via Coursera
  • Referral Incentive: You can earn a reward for successfully referring a friend or family member
  • Bonus: Scheme in place for all employees at management level and below


For a full list of our Company benefits please visit our website


What you will do


1. Product Development and Delivery

  • Researching and evaluating the technical content of the training material you either develop or approve for currency, accuracy and ease of applicability
  • Supporting the development and content of all Flying Training Courses for the AW159 aircraft
  • Delivering training to the customer to the required standard and needs of the customer
  • Reviewing training materials regularly and update as authorised
  • Providing the safe and efficient conduct of flying operations and flying training undertaken by the AW159 students
  • Ensuring compliance with all extant flying related regulations and WA4597-1 Company Internal documentation
  • Ensuring compliance with all extant non flying related regulations and documentation
  • Be responsible for the performance of the flying training in accordance with the CRS 23 CFAOS Operations Manual
  • Be responsible for the delivery of ground training/testing as required
  • Completion of Instructors Flight Reports after every training sortie
  • Support regular reviews of the Standardisation, Safety and Quality Systems.
  • Prepare and deliver student flight and ground tests and examinations
  • Control and maintain the flying training documentation and records

2. Develop and Maintain Effective Customer Service

  • Ensure that you are briefed on customer expectations, agreed requirements and outcomes before contracted work commences
  • Be aware of and respond appropriately to any personal or welfare issues
  • Alert your team leader to any potential shortfall in delivery and its implications
  • Provide an internal customer interface with LH Customer Support and Training directorate to ensure that internal customer training requirements are captured and met

3. Develop, Maintain and Transfer Expertise/Capability

  • Contribute to forward planning of tasks and resource requirements by analysing both current and planned business activities in your area of responsibility and identifying potential resource requirements and issues
  • Keep abreast of new and emergent technologies and look for ways in which they can support and improve upon the products offered by the company
  • Provide advice and assistance to customers and other stakeholders as directed
  • Assist with resource planning, by identifying future skill requirements and devising interventions so that skills gaps are filled
  • Keep abreast of new and emergent technologies and look for ways in which they can support and improve upon the products offered by the company
  • Keep technical / professional knowledge up-to-date in support of business activities and share this knowledge with other team members as appropriate
  • WA4597-1
  • Provide advice and assistance to customers and other stakeholders as directed

Full Job description available on request


What we are looking for


Essential Qualifications:

  • Ex UK Military QOI
  • Ex UK Military AW101, AW159 or Sea King 1500hrs on type
  • Minimum 2000hrs twin engine helicopter as Observer/TACCO
  • Minimum B1(Instructor) 200hrs instruction
    Highly Desirable Qualifications:
  • QOI A2 500hrs airborne instruction
  • NVG qualified
  • Previous experience of working with/instructing non-UK aircrew
  • Previous involvement in course design and development
  • Familiar with Defence System Approach to Training (DSAT)

SECURITY CLEARANCE

You must be eligible for full security clearance. For more information and guidance please visit: https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels

Life at Leonardo

Discover life at Leonardo – a company for extraordinary people

Our UK locations

We have offices around the UK, including Basildon, Bristol, Edinburgh, Lincoln, Luton, Southampton and Yeovil

Committed to Inclusion

We are committed to creating a working environment that is designed to provide everyone with the opportunity to succeed.

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