Job Introduction
Operations Manager
As an
Operations Manager at Sodexo, serving across Warwickshire, Evesham and Birmingham area, you are more than just a manager, you are a relationship-builder and a catalyst of positive change. In this role, you'll drive the success of our school contracts and ensure that our services are delivered to the highest standard. You will become a part of a company where your contributions have meaningful impacts on the lives of our clients. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way. Imagine a role where your input directly contributes to the wellbeing of our clients and staff. Where every day is a balance of strategic thinking, leadership and innovation. This is an exciting opportunity to work with a global leader in quality of life services, to shape the services we provide, and to make a real difference in the communities we serve.
Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. This role will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.
What you’ll do:-
Oversee school contracts across the region, ensuring policy and legislative compliance and positive client relationships.
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Conduct site service evaluations, implement necessary changes, and maintain consistent standards.
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Develop craft and business training modules in support of operational and contractual obligations.
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Maintain the Statutory and Company standards of food and personal hygiene, health and safety.
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Support recruitment processes and staff discipline according to business needs.
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Assist the Business Development team through food presentations and case study development.
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Provide on/off site mobilisation and contract retention support, both physically and administratively.
What you bring:-
Experience in overseeing the financial and commercial performance of multiple units.
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Proven ability to maintain positive client relationships and communication.
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Demonstrable commitment to maintaining high standards of food and service.
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Experience in providing training, coaching, and mentoring during site visits.
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Ability to effectively organise mobilisation/retention activities.
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Understanding and commitment to implement and maintain Statutory and Company standards of policies, food hygiene, health and safety.
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Strong written and verbal communication skills.
What we offer:
£32,000 to £35,000 DOE + Excellent benefits package
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:
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Flexible and dynamic work environment
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Competitive compensation
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Access to ongoing training and development programs
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Countless opportunities to grow within the company