Job Description
The Role
Following a significant investment with state-of-the-art Edge String Machine technology, we are looking for a talented centre Supervisor to lead and develop a culture within our team to ensure exceptional customer service. You will be passionate, energetic, sales driven and will assume day-to-day operation of our extremely busy tenpin facility.
- In conjunction with the General Manager, develop, action, and maintain an agreed sales and marketing plan.
- Ensure all reservations are entered into our reservation bowling system (Conqueror) in a detailed manner and all group bookings are administered accordingly.
- Have a basic but good understanding on general day-to-day preventative maintenance and action repairs in a timely fashion.
- Responsible for ensuring all standard operating policies and health and safety procedures, compliance, staff training, appraisals and controls are adhered to.
- Take an active role in forecasting, budgeting, and reporting to increase areas for growth and financial improvement.
- Ensure rigorous systems of financial control are in place and that all key financial targets are met to ensure maximum ROI.
- Always provide a safe and secure environment for both staff and customers including a high level of cleanliness throughout Tenpin.
- Help and support clients of our existing Tenpin leagues and future tournaments.
- Provide support to the team on the centre floor when required, particularly during food type group bookings.
- Ensure all gaming and entertainment machines are working correctly in conjunction with our external suppliers.
- Experience with our POS system (Zonal) would be an advantage.
- Applicants must hold a Personal Licence.
The Candidate
- Experience within a hands-on supervisor role within a tenpin centre
- Have experience in leading and supporting staff with great communication skills.
- Determination, enthusiasm, and patience within a fast-paced moving environment.
- Flexible to meet requirements of the business and highly adaptable to change.
- Be approachable, helpful and a strong team player.
Benefits
- Country Club Membership
- Discounted Staff Food
- Company pension contribution scheme
- Holiday Pay
- On site complimentary car parking
About Us
Established in 1978, Deer Park Golf & Country Club is one of Scotland’s premier leisure facilities that presents a wide variety of activities for people of all ages to enjoy.
Deer Park Golf Course is regarded as one of the finest and most challenging golf courses in central Scotland, the 18-hole course boasts spacious tree lined fairways and views over Fife and the Lothians.
We are proud to host the Deer Park Masters, a 36-hole Pro-am tournament, as well as Open Championship qualifiers and Scottish PGA Championships.
Our Country Club offers a 16-lane edge string machine bowling centre, squash courts, gymnasium, swimming pool, sauna, steam room and jacuzzi.
Deer Park Golf & Country Club is a popular venue for weddings, corporate events, team building days and special events.
Deer Park is owned by Muir Leisure Ltd, which is part of Muir Group, a family owned, Scottish based business.
Job Type: Permanent (39 hours per week, evening and weekends will be required)
Salary - £21,000 - £25,000 per year
Job Types: Full-time, Permanent
Salary: £21,000.00-£25,000.00 per year
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Flexitime
- Free parking
- On-site gym
- On-site parking
Schedule:
- Flexitime
- Monday to Friday
- Weekend availability
Supplemental pay types:
Ability to commute/relocate:
- Livingston, EH54 8AB: reliably commute or plan to relocate before starting work (required)
Work Location: In person