Job Description
You will be working a 4 on 4 off shift.
Week 1: 8am till 6pm
Week 2: 11am till 9pm
About the us
DIY-Kitchens.com is the world's biggest online kitchen retailer, a family-owned business with three world class, state of the art manufacturing sites in Yorkshire. We’ve been manufacturing our kitchens since 1982 and we pride ourselves on producing stunning kitchens that our customers love, finished to the highest standard and built to last.
We’re rated “Excellent” by our customers on Trustpilot and have even been awarded “Best Rated Kitchen Brand” By Which? magazine. We now have a number of exciting opportunities for you to join our team of 400+ colleagues and grow your career with us – in return we’ll reward you with some fantastic benefits and a great future with a friendly, dynamic company.
Main Responsibilities
- Using our very own 3D planning software to help customers with their own online designs, making them feel at ease and offering guidance they require to create their dream kitchen.
- Checking over 50 kitchens plans
- Answering general and kitchen specific enquires through various communication channels
- Provide exceptional customer support to give the customers a fantastic buying experience
About you:
- You must have experience within the kitchen industry
- Must have excellent time management
- Be customer focused
- Able to work well within a team and individually
- Confident IT Skills - able to navigate through various computer systems
- Strong attention to detail
- Be able to communicate in a confident, clear, and friendly manner
- The ability to remain calm under pressure in a fast-paced environment
- Flexibility towards working hours as overtime may be required on some days
- Positive attitude towards work
Benefits:
- Will be remote working (no travel costs, no travel time, lunch at home etc)
- Permanent contract
- Pension scheme
- Family run business
- Weekly pay
- 2-week training programme
- Company laptop and phone provided
- Competitive salary (not minimum)
**MUST HAVE EXPERIENCE DESIGNING AND PLANNING KITCHENS**
Job Type: Full-time
Experience:
- Kitchen planning: 1 year (required)
Work Location: Remote