We're currently looking for Retail & Admissions Hosts (weekday availability only)
Location: Chessington World of Adventures, Surrey KT9 2NE
Hours: Full time & part time, fully flexible. Fixed term contract from March 2023 to November 2023
Benefits: Hourly rate of up to £10.42, exclusive discount on our animal VIP experiences, ongoing training opportunities and a Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world, plus much more!
Chessington World of Adventures Resort is the UK's wildest adventure! With our Theme Park, Zoo, spectacular Hotels and Go Ape Courses, there are plenty of roaringly exciting career paths available. We're also a part of the Merlin Entertainments family - associated with attractions like SEA LIFE, LEGOLAND Parks, Madame Tussauds and more!
About the Role
Guests visit Chessington World of Adventures Resort for Britain’s wildest day out and the Retail & Admissions department plays a massive part in creating memorable experiences at our attraction. We are the only department at the resort who sees every single guest that visits us. Retail & Admissions look after 3 operations on the resort, so if you want variety in the day, come and join us.
You could find yourself being responsible for greeting and interacting with our Adventurers on arrival, ensuring they have an easy entrance and fun farewell to the resort, or perhaps issuing tickets and taking payment at one of the ticket booths.
You could find yourself in one of our 13 retail units across the resort dealing with operating tills, cash handling, putting away deliveries, visual merchandising and helping to maintain a high level of hygiene throughout our shops whilst providing great interactive customer service to all of our shoppers.
You could also find yourself in the HUB promoting and selling our Reserve & Ride operation to help guests reduce their ride queue time.
Wherever you may find yourself, you will give everyone a warm welcome, ensuring that the guests are having the best possible day, supplying information about the Resort and providing any assistance that they may need.
Every day will be completely different, which means you get to meet people from ALL over the Resort!
About You
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Highly motivated individuals with bags of enthusiasm & energy who have a Commercial mind and a Passion for customer service and interaction.
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You will have excellent communication skills, both with colleagues and adventurers
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You must be goal driven and self-motivated to meet sales targets and must be comfortable working both within a team and on your own
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You will have a fun, dynamic, friendly personality
What Next?
If this sounds like something you could do, then complete our short application (no CV needed!)
You could then be in with the chance of an invitation to one of our hiring events where you could get the job on the day!
What’s on Offer?
A competitive hourly rate
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Access to Merlin benefits page with discounts on over 1000 fashion and electronic retailers, restaurants, and travel
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25% discount in our on-site retail shops and restaurants
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40% discount on Lego
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Merlin Magic Pass - 20 free tickets for you, your family, and friends to enjoy all our Merlin Attractions across the world
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Ongoing training and development opportunities
Everyone Matters at Merlin.
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!
Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.