Job Description
The Copthorne Hotel Slough - Windsor is seeking an experienced and passionate Receptionist to join our Front Office team.
As a Hotel Receptionist, your main role will be:
- Delivering excellent customer service to our valued guests
- Manage all requests we get from guests in a helpful & professional manner
- Contribute fairly to the teams workload on each shift to ensure seamless service for each guest
The ideal candidate for the Receptionist position will have:
- Previous hotel reception experience in a hotel environment using Opera PMS
- Excellent problem solving & multi-tasking skills
- Confidence, professionalism and an engaging personality
- Exceptional attention to detail & a passion for the industry
About the Hotel
The Copthorne Hotel Slough-Windsor is ideally situated, close to historical Windsor, Legoland and the prestigious Slough Trading Estate. The hotel offers 219 comfortable guest rooms, 24-hour concierge service, impeccable customer service and modern amenities, as well as an indoor swimming pool and sauna.
About the Group
Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. In Europe, our 21 hotels provide the perfect gateway to explore landmark locations, with many iconic attractions and business hubs close by.
Properties under the group are placed into four collections; Leng’s Collection, M Social Collection, Millennium Collection and Copthorne Collection. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests
For you
We offer a benefits package including:
- Social Events, Wellbeing and Team Activities
- Training and development
- Cash Health Plan cover option available
- Apprenticeship/Placement opportunities
- Career development and salary reviews
- Interest free Season Ticket Loan Scheme
- Uniform (Laundry / Dry Cleaning for Uniform)
- Meals Provided on Duty
- Length of Service related holiday scheme
- Eye Care Vouchers
- Employee Discounted Accommodation and F&B
- Life Assurance
- Recommend a Friend Scheme
We are an equal opportunities employer.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
To improve compliance with identity document validation, successful applicants will provide their right to work in UK which will be verified using Trust ID Scanners and Software.
Job Types: Full-time, Permanent
Benefits:
- Employee discount
- On-site parking
Schedule:
Ability to commute/relocate:
- Slough SL1: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Customer service: 1 year (preferred)
- Hotet Receptionist: 1 year (preferred)
Work Location: In person
Reference ID: Receptionist