Job Description
About us
McGrocer is an online grocery platform that offers a convenient way to buy groceries that people crave. We enable customers to buy their favourite groceries from one or multiple stores in a one-stop shop, including specialist products they can't find in major stores.
We are seeking a motivated and detail-oriented individual to join our team as a Grocery Shopping Associate. In this role, you will be responsible for picking up customer orders from local supermarkets and dropping off them in Brentwood once or twice a week.
When you're not involved in grocery shopping, you'll perform other administrative/ecommerce tasks related such as order processing, virtual customer service, and coordination with team members. This is a freelance position requiring 10hours/week but hours will increase over time.
- Efficiently pick up and collect customer orders from designated local supermarkets in Basildon.
- Safely transport orders to our fulfillment location in Brentwood following established protocols and safety guidelines.
- Process and fulfill customer orders using our ecommerce platform, ensuring accuracy and attention to detail.
- Plan shopping activities based on order volumes and priorities, optimizing routes for efficiency.
- Maintain effective communication with customers, addressing any inquiries or concerns promptly and professionally.
- Collaborate and liaise with the fulfillment team to ensure seamless order handoff and timely processing.
- Assist with inventory management, including stock tracking and reporting.
- Support other team members as needed and contribute to a positive and collaborative work environment.
Qualifications:
- Valid driver's license and a reliable vehicle for transportation.
- You live 3 - 10 minutes commutable distance to supermarkets in Basildon
- Experience of grocery shopping, food delivery etc.
- Excellent organizational and time management skills.
- Strong attention to detail and accuracy.
- Proficient computer skills, including experience with ecommerce platforms and basic office software such as G-suit.
- Physical fitness and the ability to lift and carry grocery bags or packages.
- Comfortable using mobile phone to followup your shopping list, scan and upload receipts
- Able to pass a background check
Preferred Qualifications:
- Previous experience online shopping experience
- Familiarity with grocery shopping or retail operations.
- You are eligible to work in the UK
Join our team and be part of an exciting and growing business. If you are a proactive individual who enjoys providing exceptional service and is ready to take on a diverse range of responsibilities, we look forward to receiving your application.
Job Type: Freelance
Pay: £10.50-£11.00 per hour
Benefits:
Flexible Language Requirement:
Schedule:
- Flexitime
- Monday to Friday
- Weekend availability
Application question(s):
- Do you have a car and full driving license?
- Do you have e-commerce experience on platforms such as eBay? shopify? amazon etc. If yes, please describe your experience
Work authorisation:
- United Kingdom (preferred)
Work Location: Hybrid remote in Basildon