Job Description
We are looking for a new member to join our team at LSK Hire as a Hire Office Customer Sales Assistant
Your Role will be essential to keep our hire department running smoothly. This role requires a strong focus on Customer service whilst working with a friendly team who pride themselves on offering the very best to our customers.
Is this vacancy right for you?
- Experience in a customer service role with a friendly and approachable manner
- Hours of work: 8am to 4pm, Monday to Friday.
Your day-to-day duties will be:
- Develop great relationships with new and existing customers, understanding their needs, and providing proactive solutions.
- Use our in-house systems to process customer orders, off-hires and customer account queries.
- Update customers daily of failed services/ deliveries/ collections - liase with the customer of a solution.
- Ensure accuracy of all administration and procedures for hire contracts and purchase orders.
- Communicate with the drivers to assist in the smooth running of their daily deliveries/ collections/ servicing/ repairs.
- Upselling, negotiating and pricing on Events and long term hires.
Skills and Qualities
- Excellent communication and IT skills.
- Knowledge of Syrinx would be great but not essential.
- Excellent attention to detail
- Adaptable team player
- Ability to work under pressure and prioritise tasks along with a confident and flexible attitude.
- Cheerful disposition who enjoys banter and isn't easily offended
Location - Sandy, Bedfordshire
Benefits
- Company pension (after qualifying probation period).
- No weekends
- Easy to park location
- Newly refurbished bright and modern office
Job Type: Full-time
Salary: From £12.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Work Location: In person