Job Description
An exciting opportunity has arisen for an experienced Hotel Receptionist to join the team at The Dragonfly Hotel in Peterborough.
Dragonfly Hotels have a simple philosophy: economy with excellence. It means we do the basics brilliantly, with a splash of panache for good measure. In four key east of England locations, we deliver comfort, convenience and efficient, switched-on service, sensibly priced so you can do more with your trip, whether you’re staying with us for business, leisure, or a little bit of both.
We’re looking for someone who can maintain a positive and calm outlook, a friendly approach, can communicate effectively both verbally and in writing, carry out instructions, be able to pay close attention to detail and a desire to provide exceptional customer service.
To succeed within the role you must have previous experience of working within a hotel reception and knowledge of hotel reservations systems. You should also have good sales ability, an approachable manner, and knowledge of the MS Office suite.
Duties and responsibilities will include:
- taking reservations,
- dealing with guests’ enquiries and assistance,
- check-ins and check-outs,
- taking payments,
- answering calls and emails and ensuring a high level of customer service at all times.
If the above role interests you please get in contact with us, we look forward to hearing from you soon
Job Types: Full-time, Permanent
Salary: Up to £10.50 per hour
Benefits:
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Referral programme
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
Supplemental pay types:
Work Location: In person