Job Ref: SEG1468
Branch: Slieve Donard Resort Spa
Location: Slieve Donard Resort Spa, Newcastle
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Shift pattern: Various
Hours per week: 20 - 40
Posted date: 12/05/2023
Closing date: 14/06/2023
Nestling at the foot of the Mountains of Mourne, the magnificent Slieve Donard Resort and Spa stands in six acres of immaculate private grounds. A golden strand of beach borders one side while the mighty Royal County Down golf course frames the other. This lovingly maintained Victorian hotel is home to one of Europe’s finest resort Spas and is perfect for a short break, residential conference or grand event. Now part of the Marine and Lawn portfolio there has never been a more exciting time to join our Team.
Position Statement:
As Spa Therapist you will be responsible for:
- Carrying out the full range of ESPA 5* portfolio which includes massage.
- Providing an efficient and professional level of guest service.
- Presenting a professional image to all guests in line with the ESPA and brand standards.
- Upselling all Spa products and services.
- Carrying out Reception duties as and when required within the Spa.
Essential Requirements:
- Minimum requirement – NVQ Level 3 or equivalent.
- Excellent interpersonal skills with clear and concise verbal and written communication skills.
- Demonstrable guest focused approach, with a passion to deliver 5* customer service.
- Exceptional treatment standards with passion for holistic treatments.
- Be a team player who can motivate others and lead by example.
Desirable Requirements:
- 1 year of classic Beauty Therapy e.g manicures, pedicures, waxing.
- CIDESCO or CIBTAC qualified.
- Previous experience of working within a guest focused environment.
The Perks
- Enrolment in pension from Day 1 for all eligible team members
- Bespoke training in your new role
- Meal on each shift in a dedicated team member area
- Access to everyday discounts from high street retailers
- Car Parking
- Discounted hotel room rates for you and your family across the portfolio (TC’s apply)
- Refer a Friend Scheme – just by putting a good word in for a friend you could earn some extra cash
- Incentive schemes
- Employee Assistance Programme
- Team Celebration Awards
- Access to participating in healthcare plans and insurance plans – just in case
Right to Work
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
About us
Marine Lawn Hotels Resorts is a collection of bespoke hotels in the world’s most distinguished golfing destinations. Nestled along some of the most coveted courses across the globe, each of our properties offer unforgettable travel experiences inspired in the history and legacy of the once-in-a-lifetime destinations they call home. Here, we invite locals, neighbours, and international travellers alike to embrace the beauty of where land meets sea as they embark upon a journey rooted in service, storytelling, and adventure. For more information visit marineandlawn.com.
Nestling at the foot of the Mountains of Mourne, the magnificent Slieve Donard Resort and Spa stands in six acres of immaculate private grounds. A golden strand of beach borders one side while the mighty Royal County Down golf course frames the other. This lovingly maintained Victorian hotel is home to one of Europe’s finest resort Spas and is perfect for a short break, residential conference or grand event.