Blue Arrow and currently looking for flexible front of house employees to support our busy clients.
If you want to be part of a vibrant, supportive and diverse team, then apply now to join us at Blue Arrow. We can provide you with flexible working hours to fit around other commitments and it's a great way to meet new people.
Roles & Responsibilities- As Waiting Staff you will have:
Excellent customer service skills and outstanding people skills; confident interacting with customers and dealing with customer complaints/queries/questions
Ability to build relationships with colleagues and customers, ensuring mutual satisfaction
Active listening and effective communication skills
Able to confidently work in a team but also individually
Attentiveness and patience for customers
Strong organisational and multi-tasking skills
Ability to perform well in a fast-paced environment
Keen product awareness
Aware of customer allergens and intolerances, and how to deal with them
Proactive approach to tasks and duties
Experience using point of sale systems and cash handling Personal traits
As Waiting Staff you will:
Prepare tables by setting up linens, silverware and glasses, arranging table settings and maintain a tidy dining area Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
Greet and show customers to their tables
Present a variety of menu options and daily specials to customers, and share additional information about each table with restaurant team and kitchen team where necessary
Advise on the best food and drink choices for each customer and answer questions. Provide detailed menu information when asked (e.g. about portions, ingredients or potential food allergies)
Check customers' IDs to ensure they meet minimum age requirements for consumption of alcoholic drinks as well as food with alcohol content
Take accurate food and drinks orders; this could be using a tablet/specific software, by hand via an order slips or by memory
Communicate order details to the kitchen staff
Check the quality of the final servings and resolve any issues, check dishes and kitchenware for cleanliness and presentation and report any problems
Deliver food and drink orders to the table deftly and accurately
Guarantee compliance to cleanliness standards
Carry used plates, glasses and silverware to kitchen for cleaning
Qualifications/Licences/Certifications Essential
High/secondary school education and basic maths
Competent level of English spoken and written
Ideally proven/previous work experience as a Waiter/Waitress
If you're excited to join our friendly front of house team, don't hesitate to apply today.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.