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Receptionist/Administrative Assistant

Job Description

We are currently looking for a Receptionist / Administrative Assistant to join our team at our Gateshead office.

To apply please send your CV and cover letter to Rachel Floyd. The deadline for applications is 5.00pm on Thursday 25 May 2023.

JOB DESCRIPTION

Presently based at: Gateshead

Supervised by: A Partner

Overview

Ben Hoare Bell LLP is a well-established legal firm operating from three offices in Sunderland, Gateshead and Newcastle.

The firm has a strong ethical base and wishes to remain committed to operating within the publicly funded area of legal work, offering a high quality service to people regardless of means.

On occasion the post holder may be required to provide support at other offices or locations from which the firm operates.

Main Duties and Responsibilities

• General

To work on reception and deal with clients and third parties face to face and on the telephone. To undertake other administrative and departmental tasks.

• Data input

To work with the firm's case management system including data input for client and matter details, recording fee earner time and processing files to be archived and destroyed.

• Work with other agencies and the public

To deal with a range of individuals and agencies in a friendly and efficient manner. To give and obtain relevant information subject to the duty of confidentiality to the client.

• Administration

To undertake a range of administrative tasks relating to case files. To record messages and to ensure that the relevant fee earner receives information in a relevant and timely manner. To deal with the post and diaries in an efficient manner.

• Office Environment

To assist in work which maintains the fabric and quality of the work environment.

This Job Description is not intended to be a complete and detailed statement of the responsibilities of the post.

The Post will be reviewed on an annual basis. The Post Holder will be invited to contribute to this review.

PERSON SPECIFICATION

Skills

• Excellent communication, written and oral.
• Computer literate, experience with Microsoft.
• Ability to work to tight deadlines.
• Ability to work as a team member.
• Good time management and ability to prioritise competing demands.
• Good interpersonal skills including good telephone manner.

Qualifications

• Evidence of numeracy and literacy. This usually includes evidence of at least a Grade C/4 at GCSE English and Maths or equivalent (essential).

Experience

• Experience of work in an office environment or of work in contact with the public (desirable).

Personal

• Understanding of the ethical principles of the firm.
• Willingness to participate in the day to day running of an office.
• Willingness to work independently and as part of a team.
• Tact.

Job Types: Full-time, Permanent

Benefits:

• On-site parking

Schedule:

• Monday to Friday
• No weekends

Work Location: In person

Application deadline: 25/05/2023

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