Job Description
About The Role
Support the Sky Mining Company team with administrative tasks, allowing them to focus on the creation of the world’s most sustainable diamonds. Undertake common office duties and maintain a positive and friendly company image by acting as the first line of contact to visitors, customers, and vendors in person, online, and via telephone.
Take responsibility for the fulfilment of customer orders, securely packaging SkyDiamonds and ensuring that they are received by customers in a manner that delights.
Act as the first point of contact for customer enquiries, providing the highest levels of customer service expected from people who are seeking premium product.
Responsibilities
- Manages the reception area and welcomes visitors.
- Prepares and organises documentation, including drafting, scanning, copying and filing.
- Arranges meetings, including scheduling of attendees and resources, creating agendas and circulating minutes.
- Communicates with relevant agencies to produce travel itineraries and arrange company events.
- Manages incoming and outgoing post.
- Maintains stock lists of finished products, WIP and consumables.
- Packages orders and fulfils customer requirements.
Location
The role will be based at Unit 2 Q-Park, Bath Road, South Woodchester, Nr Stroud, GL5 5HT. Occasional travel to Head office may also be required. Should the need arise to change your working location, you would be expected to move to an alternative site within reasonable commuting distance.
About You
- High level of proficiency in Microsoft Office programmes.
- Attention to detail.
- Good time management.
- Ability to work without supervision.
- Capable of prioritising tasks and expressing sound judgement of when to escalate issues.
- Comfortable with multi-tasking.
About Us
We are a mission led company owned by the environmentalist and green-entrepreneur Dale Vince OBE, founder of Ecotricity and owner of Forest Green FC. Skydiamond is the world’s first sustainable diamond and only one that is carbon negative through our production process and not offsetting.
We make diamonds from the sky to protect the earth and we are on a mission to see the end of diamond mining forever.
Now that we can mine the sky, we no longer need to mine the earth and every Skydiamond bought, avoids the huge environmental impacts from diamond mining. We need to stop extracting from Mother Earth and instead help to let her thrive.
Skydiamond have launched jewellery collaborations with Stephen Webster and Gucci Vault, have an e-commerce jewellery range and work with model / activist Lily Cole.
What's in it for you...
Healthcare plan, life assurance and generous pension contribution
Volunteering day
Hybrid working
Various company discounts (including shops, days out and events)
Holiday of 25 days (plus bank holidays) & ability to buy/sell days
Cycle to work scheme, car pooling and onsite parking available
As a valued member of the team you will be supporting the Group Environmental policy and its associated targets to make the Green Britain Group net carbon neutral by 2025
Flexibility statement
The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use it's people in the best possible way at all times and helps the employees to make make their contribution in a changing environment.
We are an equal opportunities employer and is committed to providing equality for all.
Job Types: Full-time, Permanent
Salary: £21,000.00-£25,000.00 per year
Benefits:
- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Paid volunteer time
- Referral programme
- Store discount
- Wellness programme
Schedule:
Ability to commute/relocate:
- Stroud, GL5 5HT: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Will you now or in the future require sponsorship for employment visa status?
Work authorisation:
- United Kingdom (preferred)
Work Location: In person
Reference ID: 1656