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Soft Facilities Monitoring Officer

Job Description

POSTS & HOURS: -

Apprentice Facilities Monitoring Officer Level 2

Based at: Various/ Based at Venture House

Permanent post: 37.5h

Salary: £19101 Apprentice Salary

We are looking for an organized, self-motivated, pro-active, problem solving individual who takes pride in their work. Someone who has practical audit experience in a customer facing service industry.

Role Purpose:

• Work alongside experienced staff and to contribute positively to the operation of the Estates and Facilities Services.
• To ensure service users receive high quality Facilities Services which enhances their experience.
• Combine practical on the job training, whilst undertaking study to achieve the Level 2 qualification.
• An apprenticeship is a work-based placement that combines practical, on-the-job training with continued study towards a recognised qualification.

• Work alongside experienced staff and to contribute positively to the operation of the Estates and Facilities Services.
• To ensure Service Users receive high quality Facilities Services which enhances their experience.
• Combine practical on the job training, whilst undertaking study to achieve the Level 2 qualification.
• An apprenticeship is a work-based placement that combines practical, on-the-job training with continued study towards a recognised qualification.

• Carry out tasks assigned by the Soft FM Monitoring Officer. Work alongside experienced staff and gain on the job specific skills.
• Assisting the Estates and Facilities Team with administrative and clerical support
• Creating meeting minutes and diary management as required
• Production and maintenance of databases and spreadsheets, photocopying and filing (electronic and hard copies) as required.
• Collate information and help produce monthly reports
• Raise purchase Orders and receipt for Goods received
• Complete Ad-hoc duties relevant to your role.
• Assist in undertaking Facilities Audits and recording findings on the Electronic Audit software (including but not limited to, Cleaning Audits, Kitchen Surveys and Efficacy Surveys).
• To contribute to the continual improvement of audit elements where services can be improved to best support the Services and clinical teams
• To support in maintaining the audit software and make any changes as required including creating new users and password re-sets.
• Participate in the PLACE Audits and provide administrative support.
• Liaising with the Soft FM Contracting Team to support specific areas to improve standards through targeted and coordinated monitoring and rectification.
• To monitor all Facilities Service documentation, including but not limited to temperature checks, water management, cleaning schedules, HAACP and COSHH Documentation, ensuring it has been completed within agreed specification.
• To follow the SSL guidelines on health and safety and work in a safe manner with regards to the Codes of Practice.
• Compliance with time recording procedures and adherence to allocated break times. Training/Appraisal/Meetings.
• To take an active role in the promotion and full principles of the apprenticeship programme.
• To be actively involved in on-the-job training and theory assessments
• To participate in the Trust’s appraisal process and contribute to a personal development.

• Clear spoken and written English skills and basic understanding of ITC such as word.

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