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UniTrust Protection Services (UK) Ltd have an exciting opportunity available for a Loading bay Security Officer to join our team. The role would involve you being trained on a number of sites across our London portfolio. In return, you will receive highly competitive hourly rates subject to the sites you will work across.

What’s in it for you?

In return as our Security Officer, we offer the below salary and benefits:

Job Title: Loading Bay S/O

Hourly rate: £11.25

Rostered Hours: Monday to Friday 60 Hours

Excellent benefits which include Life assurance equivalent 1 x annual salary, Personal Accident Cover

Responsibilities

Deliver outstanding customer service to staff and visitors

Take an active interest in, and give commitment to the client and tenants

Ensure that the environment and service is truly excellent and beyond expectation

Promote the client, tenants other service providers positively to all you come in to contact with, throughout the customer journey

Be flexible and adaptable to all tasks or challenges

Be highly presentable, accountable; take responsibility and ownership for any tasks identified or allocated

Ensure all contact, be it internal or external; by telephone, face to face or any other medium; is clear, courteous, polite, professional and respectful

Appropriate use of access control and any other electronic management system, and completion of reports and documentation in a timely fashion

Be familiar with all Security and Emergency procedures on site and assist in the facilitation of their safe execution and practice.

Embrace and deliver the bespoke training requirements, specific to contractual obligation or regulation

Completion of rostered duties and all associated tasks or responsibilities to the highest possible standard

Ensure that all Health and Safety and Environmental procedures are followed and do not undertake any activity which could breach the SIA or other relevant regulations

To act with integrity and in the best interests of the company in a safe, compliant and ethical manner

To be resilient to working in the most sensitive environments, dealing with any conflict with a respectful and empathic approach at all times

Be prepared to manage a wide variety and diversity of scenarios, people and challenges

Act in accordance with Company Policies and Procedures and our Code of Conduct

Loading Bay Specific Duties

Act as communication point to confirm access

Indicate and manage delivery/drop off locations

Manage email communication to the addressee’s to inform them of the delivery

Maintain an incoming record sheet of all deliveries for audit

Secure Loading Bay Security at all times

Ensure access routes are and that all Fire Point’s and emergency exit routes remain clear.

Security Specific Duties

Ensuring that no unauthorised persons are permitted in prohibited areas

Check identity and credentials of staff, contractors and visitors where required

Early identification and mitigation of any threats to persons, premises or property, escalating where appropriate to do so

Have an outstanding knowledge of the premises (inside and external) and able to assist staff, clients, tenants and visitors with their queries

Direct all deliveries as required (to the Loading Bay)

Respond to alarms

Record details of any suspected criminal activity on the premises (internal and external); commencing investigative procedures prior to onward reporting where necessary.

Essential Skills

Excellent oral, written communication skills, interpersonal skills and confidence

Exceptional customer service skills

Reliable, trustworthy and punctual

Resilient and calm under pressure with the ability to multi-task and prioritise to help solve problems and overcome challenges

Self-confidence and an interest in self-development.

Physically able to conduct all responsibilities associated with the roles documented

Ability to work to instruction and on your own initiative where required

Computer literate and confident with the use of Microsoft Office programmes

Demonstrate an awareness of security threats which remain relevant and up to date in the context of the current environment

Flexibility in regard to working practices, hours and responsibilities.

Either a current and valid SIA license OR with a view to obtaining an SIA licence if not already held.

First Aid at work or the ability to train and retain this qualification

Operation of CCTV/access control communications in an appropriate manner

Manual Handing trained

Desirable Skills:

Exposure to relevant Protective Security or Counter Terrorism Advice

Previous experience of the security industry and / or within the hospitality sector or corporate environment with a view to obtaining an SIA licence if not already held.

Previous experience in technologies to detect security threats in any given environment

Don’t miss out on this fantastic opportunity to join our team as a Security Officer! UniTrust is an Equal Opportunities employer and welcome applicants from suitably qualified persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity. Please note, any job offered is subject to satisfactory pre-employment and five or ten year work history security vetting checks according to BS 7858:2019

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