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We have an exciting secondment opportunity for a London Lettings Officer to join our Customer Accounts & Lettings team based in any region across Southern Housing. You will play an important part in providing a responsive, efficient, customer focused and accountable lettings service. You’ll work closely with local authority partners and Property Services to let high quality homes to suitable applicants. The successful candidate will have what it takes to meet and exceed challenging targets. Our aims are to reduce void turnaround time, void loss and the number of vacant homes, whilst delivering fantastic customer service.

What you'll have

• A good understanding of equality and diversity.

• You will put customers at the heart of everything you do.
• You’ll have the ability to communicate effectively and concisely, displaying good interpersonal skills in multiple modes (phone, face-to-face, emails and in writing) using customer friendly language.

• The ability to organise and prioritise your workload to meet tight deadlines.
• You will enjoy working as part of a close-knit team and be able to work effectively with minimum supervision.
• Sound knowledge of best practice in relation to the letting our homes

Closing date for applications: Tuesday 30 May 2023 at 23:59

Interviews: Friday 9th June 2023

Please note that we will be reviewing applications and conducting interviews on an ongoing basis. We reserve the right to close the advert prior to the advertised closing date so it is important that you submit your application as soon as possible.

At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people’s lives.

A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.