Intern supporting Payroll & Benefits team in a shared service environment. Tasks include payroll inputting & checking, answering queries about pension benefits, Shared Parental Leave and other HR processes
Tasks and responsibilities:
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Maintain HR Workday database and ensure standards of accuracy and quality as well as compliance with relevant procedures.
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Consistently follow defined HR processes, challenge steps that may not make sense / add value.
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Process documentation in accordance the possible changes together with process and system experts.
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Develop a good working relationship with the GE HR community through timely and accurate administration of HR processes, and early identification of requirements and any service issues.
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Proactively communicate with customers to ensure timely resolution of transactions and manage expectations.
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Open to partner feedback and use it to improve our service offering.
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Deliver on commitments, manage expectations & keep partners informed on progress.
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Work on payroll & benefit queries in a timely manner
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Work as part of a team to answer customer queries
Requirements:
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Fluent English language knowledge both verbal and written
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Ability to communicate effective through written and verbal communication and consistently deliver high quality customer service in a professional manner
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Demonstrated effectiveness to prioritize between tasks with different deadlines, complexity
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Availability for min. 25 hours per week (desired 37.5 per week)
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Active student enrollment for min. 6 months;
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Ability to work in UK: we do not sponsor Visa / work permits. Successful applicant will be legally eligible to enter into an employment relationship under the laws of UK
Relocation Assistance Provided: No