Job Description
Regional Operations Manager
We seek a highly motivated Regional Operations Manager to work at the heart of this exciting business.
The Regional Operations Manager is a full-time and permanent position.
- Starting: ASAP
- Working Monday – Friday, 9:00 – 18:00 - mobile at least three days of the week.
- Salary: £30,000 - £35,000 per year + car allowance
- Remote working
Responsibilities will include:
- Manage the relationships and performance of all fleet and warehouse partners within a defined region.
- Assist in developing the regional fleet and warehouse network to ensure sufficient available resources to meet the demand.
- Lead the training and operational readiness of all partners within the region always to ensure the highest standards of quality.
- Review partner performance against KPIs and quality guidelines and, where necessary, swiftly intercede with corrective action.
- Daily liaison with the operations team to ensure feedback is being relayed both to the partners and operations team to improve operational performance
- Regular liaison with the product and tech teams to ensure all LOVESPACE operational products adequately support all partners to achieve success
- Visit all partners within the region on a regular and scheduled basis.
- Feed into the more expansive site and service improvements based on operational knowledge of the business.
- Be an ambassador for LOVESPACE and its customers.
What are we looking for?
The candidate will demonstrate and have the following attributes:
- Must be an excellent communicator and capable of completing site visits and running training sessions
- Must have the necessary gravitas and maturity to interact with individuals across all roles within a business
- Must be confident interacting with technology
- Confident and flexible self-starter, capable of operating and managing in a dynamic environment
- Live and breathe LOVESPACE's values; Always consider the customer, take ownership, and constantly improve and support each other and our partners.
- To have an unwavering desire for continuous improvement and innovation.
Requirements
- Eligible to work in the UK
- A full UK driving license
- Capable of being mobile at least three days the week
- Fluent in English with excellent writing and communication skills and attention to detail
What is in it for you?
Have a chance to be at the heart of one of the UK's fast-growing entrepreneurial businesses and have exposure to a team of seasoned, serial entrepreneurs. You'll play a key role in LOVESPACE's growth, with the opportunity to see how your work directly contributes to our success and multiple options for growth and development.
Benefits:
- Remote and flexible working arrangements.
- 25 days holiday + UK bank holidays
- Staff discounts on our services and access to Perks at Work programs.
- Summer, winter, alums, and social parties throughout the year.
- Events in the office, like Tuesday breakfasts, "Cake Wednesdays", and Thursdays social gatherings.
- Cycle to Work Scheme.
- Car Lease Scheme.
- Free eye tests.
We look forward to receiving your application!
Job Types: Full-time, Permanent
Salary: £28,000.00-£35,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Work from home
Schedule:
Education:
- A-Level or equivalent (required)
Work authorisation:
- United Kingdom (required)
Work Location: Hybrid remote in London, SE1 4HY
Reference ID: 1503
Expected start date: 04/04/2023