Job Description
Job Title: Health Care Assistant - Diagnostic Imaging Support/Radiography
Location: Leicester - Glenfield Hospital (Mobile Radiography Unit)
Contract Type: Full-Time, 36 hours per week with optional overtime
Hours: Condensed hours, 3 x 12 hour shifts 8am-8pm
Pay: £10.50 per hour, £19,656 per annum full time equivalent
Job Overview:
We have an exciting opportunity for a Radiography Health Care Assistant (Diagnostic Imaging Assistant)to join us supporting the delivery of our mobile radiography service across our sites in Leicester. This post is full time and will require a dynamic individual to cover 3 x 12 hour day shifts with optional overtime at an enhanced rate (for hours completed beyond full time hours).
About Us:
Diagnostic Healthcare was established in 2004 and provides medical diagnostic imaging services of MRI, Ultrasound, DEXA, CT, X-ray and CBCT to both NHS and private patients. We deliver over 300,000 scan appointments every year from over 75 locations. There has never been a more exciting time to join Diagnostic Healthcare as we grow and expand at a rapid pace, offering a wider range of ever-expanding modalities and the opportunity to work with cutting edge equipment as we invest in our imaging fleet and static locations.
Job Summary:
As a Diagnostic Imaging Assistant, you will play an important role in supporting the smooth delivery of our mobile radiography service. This is a rewarding role where you will be working closely alongside our radiographers to ensure Diagnostic Healthcare provides an exceptional quality imaging service at all times for our patients.
Key responsibilities:
- Meeting and greeting the patient in a pleasant, confident and professional manner and explaining the scanning procedure.
- Escorting patients to and from the unit including providing a dynamic risk assessment, use of the mobile unit lift, safety screening patients and positioning the patients on the scanner
- Providing excellent patient care and customer service and providing the patient with the option to complete the patient survey after their scan.
- Ensuring the scan room and waiting areas are kept clean and tidy at all times maintaining a safe clinical environment free from hazards.
- Taking ownership of administrative tasks, post processing checks, and end of day reporting, working on the Trust and DHC worklist and PACS systems.
- Complying with the health and safety procedures, infection control & dress code policies and clinical local rules.
What are we looking for?
- The successful candidate will be a confident and friendly communicator with great inter-personal skills.
- We are looking for somebody with great people skills who will be able to put patients at ease before, during, and after their scan - guaranteeing an exceptional level of service for all patients.
- You will be an excellent communicator with the ability to communicate effectively as part of a team as well as providing correct and consistent information with patients.
- Exceptional customer service is key to the role and we are looking for somebody who is passionate about providing great customer experience.
- Previous experience in a Healthcare Assistant role within a hospitals/care environment is highly desirable but not a requirement
- We are also willing to consider candidates with some prior experience providing excellent customer service in a customer-facing role & are wishing to learn a new role/skills in an a different industry.
What can we offer?
- Overtime enhancement (for hours completed beyond full time equivalent)
- Travel expenses and mileage
- NHS top-up scheme (after 6 months' service)
- Company Pension
- Annual leave purchase scheme (after 1 years' service)
- Free Uniforms
- Bi-annual company events
If this sounds interesting & you are looking for that next step to pursue a varied and exiting career then we want to hear from you! Submit your CV to apply and see what we can offer you.
Job Types: Full-time, Permanent
Salary: £10.50 per hour
Benefits:
- Company events
- Company pension
- Free or subsidised travel
- Referral programme
Schedule:
Supplemental pay types:
COVID-19 considerations:
Full PPE provided
Ability to commute/relocate:
- Leicester: reliably commute or plan to relocate before starting work (required)
Experience:
- Patient care: 1 year (preferred)
- Customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Application deadline: 03/04/2023