Job Description
Organisation
It’s not just about what we offer, but how we offer it.
Catalyst is a non-profit organisation working with people who are dealing with issues stemming from drug and alcohol misuse and mental health – including housing, involvement with criminal justice, relationships with family and friends and getting back into work.
Guildford-based for over 30 years, we work throughout Surrey and its borders in partnership with a wide variety of statutory and non-statutory organisations and bodies to provide support.
We believe change is achievable when facilitated by skilled professional staff and volunteers offering a friendly, respectful, non-judgemental and personal approach.
Our values are Kindness, Integrity and Commitment.
Project
We have a range of services in Surrey, to include outreach drug and alcohol support, counselling and mental health and wellbeing support services. Our support services range from prevention to crisis support and are positioned across community, primary and secondary care.
The Safe Haven portfolio includes 2 Safe Havens in Surrey (Guildford & Woking), 1 Safe Haven in North East Hampshire (Aldershot) and 1 Young Adult Safe Haven in Guildford. The safe haven service aims to reduce emotional and psychological distress by providing an alternative provision to attending A&E for anyone experiencing or at risk of escalating to a mental health crisis alongside any Carers. It is an out-of-hours provision open 6-11pm 365 days a years with additional opening times on weekends and Bank Holidays in Aldershot & Woking.
Purpose of Job
As a Service Manager, you will oversee all aspects of our out of hours mental health crisis prevention and support services. Ensuring that business, contract and operational needs are met.
The safe haven model is a partnership approach of community connections and statutory mental health providers and therefore you will manage key stakeholder relationships and work with partners in the delivery of services and support of your teams.
You will line manage, support and motivate teams to deliver quality and impactful interventions, resolving and responding to any issues and implementing any necessary changes. The workforce includes senior workers who support with on-call and Line Management, Safe Haven workers and Peer Support Workers with lived experience.
Part of this role includes participating in an on-call rota, ensuring you are able to respond to urgent calls, follow-up and report incidents during Safe Haven opening times.
Hours: 35 hours 12-8pm Monday – Friday This role also includes on-call provision 3 days a week until 11pm
(TOIL provided for standard on-call provision when not used)
(£17p/h for active on-call time if used between 8pm and 11pm)s.
Do you want to be part of something new? Something exciting, something worthwhile, that will change lives? If yes, then we will be happy to have you as part of our amazing multidisciplinary and diverse team. This role would be for someone who is looking to work as an assistant psychologist in the future and build on their skills and experiences.
What we will offer you
- An opportunity to join an amazing multidisciplinary team of diverse people
- An opportunity to impact people and make a difference
- Blended working & Flexible working
- Sick pay (after successful completion of probation)
- Your birthday off
- Bereavement leave
- Compassionate leave
- Study leave
- Access to simply Health after 1st month of employment
- Pension scheme
- Employee discount programme
- Constant investment in your personal development
- Multiple social team bonding activities and events
If this sounds exciting to you please contact us with any questions or to request an informal discussion about the role.
Please copy and paste the following link: https://www.catalystsupport.org.uk/work-for-us/ into your web browser to view the detailed job description and to find out more about us and the role.
Catalyst prides itself as an equal opportunities employer.
All offers of employment are subject to satisfactory references and an Enhanced DBS Disclosure.
Please click here to view our privacy statement: https://www.catalystsupport.org.uk/privacy/
Benefits:
- Private dental insurance
- Private medical insurance
- Wellness programme
Job Types: Full-time, Permanent
Salary: £33,000.00-£37,000.00 per year
Benefits:
- Casual dress
- Private dental insurance
- Private medical insurance
- Wellness programme
Schedule:
- Day shift
- Monday to Friday
- Night shift
- Overtime
Ability to commute/relocate:
- Guildford: reliably commute or plan to relocate before starting work (required)
Work Location: One location
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