Job Description
Hello Connections,
Seeking for a Senior Reimbursement Coordinator in Menlo Park,California Duration: long term contract
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Primary Duties & Responsibilities
- Act as a bridge between Avellino and their clients; they ensure client satisfaction by duly fulfilling requests.
- Interact with clients and build relationships with them while ensuring their needs are being met
- Oversee a team of third-party reimbursement coordinators and ensure they are providing an exceptional client experience (invoicing and follow up)
- Mastermind creative ways to deliver an exceptional client experience
- Resolve complex client billing problems or disputes in a professional manner
- Coach and support revenue cycle team members to help them meet departmental goals
- Keep records and documentation of client interactions for training purposes
- They take responsibility of arising client issues and proffer recommendations useful in addressing such problems.
- They coordinate and organize billing and collection projects as well as implement strategies necessary for attaining project goals.
- They also monitor and ensure the customer relationship management database is up-to-date.
Professional Experience & Qualifications
- Bachelor’s Degree in Business, Healthcare Administration, or related field as outline in the essential duties; or High School Diploma/General Education Degree and 4 years of relevant experience as outlined in the essential duties in lieu of Bachelor’s Degree
- 5+ years of billing experience in public or private third-party reimbursement arena, practice management, or diagnostic/pharmaceutical industry .
- Strong understanding of the Health Insurance Portability and Accountability Act of 1996 (HIPPA) and importance of patient data privacy
- Strong understanding of medical billing, explanation of benefits (EOB), payor policies, contracting changes and, coverage updates.
- Demonstrated strong oral and written customer service skills and ability to think on your own feet
- Proficient in Microsoft Office programs to include Word, Excel, Outlook, and Teams
- Preferred: experience with laboratory work.
Job Type: Full-time
Pay: $30.00 - $35.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
Ability to commute/relocate:
- Menlo Park, CA 94025: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- HIPPA: 3 years (Preferred)
- Microsoft Excel: 3 years (Preferred)
- Reimbursement: 4 years (Preferred)
- medical billing: 4 years (Preferred)
Work Location: In person
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