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Job Purpose

The purpose of this role is to provide Mobile delivery of facilities support services across our client sites. The role will be responsible for carrying out a range of General Maintenance tasks to a number of sites within a set region. Key duties, though not exhaustive, are listed below. This is a mobile role covering North Birmingham .

Duties:

• General small repairs (including but not limited to re-fixing door handles, loose hinges/items, replace slats in blinds, shower fixings and rails)
• Re-lamping of defective luminaries
• Lock replacement for desk/cabinets.
• Code changes to digi locks
• Installation and repair of spy holes
• Installation of new blinds.
• Toilet seat re fixing and replacement
• Loose carpet fixing/carpet tile replacing
• Hanging and re fixing items to walls
• Minor building fabric repairs, walls, skirting boards, doors.
• Weekly & monthly planned maintenance tasks if required (fire alarm tests, water temperature recording, emergency lighting tests, etc.)
• Monthly utilities meter readings
• Minor decorating tasks
• Minor plumbing repairs including drain blockages
• Supporting external landscaping as required
• Porterage duties (Moves & changes, furniture management & moves, etc.)
• Maintain accurate documentation of all assigned work orders
• Comply fully with Health, Safety & Environmental policies
• Provide excellent customer service to building occupants, ensuring they are made aware of work order progress in a timely manner
• Proactively walk the floors, reporting any maintenance or H&S issues to the helpdesk and appropriate manager.

Person Specification

• Experience of building maintenance and handyman duties
• Good understanding of health and safety requirements within a building environment
• Have a proactive approach to maintenance and building management
• Fault finding abilities are essential
• Ability to record work accurately on work sheets and computer based systems
• Ability to read schematic and circuit diagrams
• Good communication skills and the ability to work within a team
• Confident, enthusiastic and pro-active
• Experience of working within a customer focused environment
• Able to do the job right and do it right first time, within a pre-determined timescale
• Willingness to undertake further training
• Wanting to achieve success, for his or her self, the business and the customer
• Flexible approach to work and working hours (subject to the EU Working Time Directive)
• Working within the Interserve values and behaviours

Health and Safety responsibilities

• Follow Group and company policies and procedures, at all times
• Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery, or risk to health and safety, or the environment
• Use all work equipment and personal PPE properly and in accordance with training received
• Report any issues or training needs to your Line manager and /or via your divisional incident reporting system
• Take personal responsibility for Health & Safety matters