Credit Manager
Based: HYBRID: Normanton Home
Who are we?
The EVO Group of Companies connects manufacturers and brands to their business customers through its integrated multi-channel, sales, e-commerce, operational and transport platform.
EVO provides sales, marketing, sourcing, delivery, storage and fulfilment services on behalf of manufacturers. It supports a network of reseller partners, alongside Corporates, Public Sector and SME companies in the UK and Ireland, via the trading entities of VOW and Banner. All of these services are underpinned by EVO Group’s 350 vehicle transport organisation, Truline.
Role Specification
Role Objective:
- Line management responsibility for the cash collection team;
- Ledger management ensuring aged debtors are minimised and realistic cash targets are set and met;
- Build and maintain positive and pro-active engagement and co-operation with colleagues across the business for the purposes of maximising debtor performance;
What will I be doing?
- Set monthly cash target and contribute to short term cash forecasting activity
- Logically explain cash performance over and under cash target expectations
- Prepare weekly and monthly trade debtor reporting in agreed formats
- Performance review and objective setting with Cash Collectors
- Regular ledger performance review and objective setting meetings with Sales & Service colleagues
- Proactive and positive engagement with customers and colleagues across the business to minimise and resolve issues, examples of which might be:
- Customer service re general service queries
- Warehouse re shortage and return issues;
- Database re account configuration;
- IT re EDI or other invoicing related configurations;
- Customers to negotiate settlement of issue specific debt;
- Finance to ensure bad debt provisions are appropriate and up to date;
- Regular and timely completion of housekeeping routines to ensure the ledger remains of good quality; i.e. write off and/or contra for aged transactions supported by Board approval
What are we looking for?
- Works collaboratively and builds relationships – leads by example and involves others
- Communicates with impact – keeps everyone informed of pertinent information & required actions
- Business focus – considers implications for other parts of the business when making decisions
- Accountability – takes ownership and follows things through
- Developing self & others – is fair and consistent when dealing with others and encourages ideas
- Drive & resilience – encourages team to do their best, questions and proposes alternatives
- Problem solving – looks for root cause, recommends solutions and supports solutions
QUALIFICATIONS/EXPERIENCE
Essential
Cash collection in a b2b environment
Line management
Desirable
Personal development and/or coaching
Exposure to and understanding of EDI invoicing
MICM qualified
SKILLS/ ABILITIES
Essential
Management reporting and results presentation
Intermediate Microsoft Excel skills (understands common queries and can implement for data analysis and reporting)
Desirable
Advanced Microsoft Excel skills (can create complex queries and/or macro’s for data analysis and reporting)
DISPOSITION
Self-motivated
Persistent and resilient
Objective and consistent
Able to develop self & others.
NOTE: The responsibilities associated with this position are not limited to the above description and may be modified at any time by the Company.
What we offer:
We offer a competitive range of benefits, including but not limited to:
- Free parking (subject to site availability),
- A contributory pension plan,
- Employee Assistance Programme,
- Retailer and lifestyle perks and discounts,
- One paid day off per year for you to support the charity of your choice,
- Staff discount rates,
- An opt-in medical plan and
- eyecare assistance.
In addition, we recognise our employees hard work and ensure it is rewarded through the evo Honours reward programme and long service recognition schemes.
We support and encourage your ongoing training and development with access to an e-learning platform covering a wide range of topics, plus the opportunity to complete various training schemes (terms apply).
We also have a generous holiday package and a holiday purchasing scheme. As standard, all of our employees either celebrate their Birthday with a day off every year or are given a voucher in their birthday month! Subject to business area, we also close between Christmas and New Year!
Diversity and Anti-Discrimination Statement
It is our people that make us successful and so we are committed to making the evo Group of companies an inclusive workplace.
We encourage a diverse culture, in which we value you for being you, and the excellent contributions you make to business, no matter your age, gender, disability, marital status, sexual orientation, race, nationality or religion. The evo Group of companies expect their employees to respect one another and treat their colleagues, and others that they come into contact with, as they would wish to be treated themselves.
evo Group are proud to be a ‘Disability Confident’ accredited employer. We have a strong CSR and ESG ethos which is reflected in our Company values and the work we do.