Job Description
At Corza Medical, our mission is to support surgical providers with remarkable service, trusted performance, and outstanding value by creating an unmatched experience that stems from listening to the surgical experts themselves.
Our product family is the result of years of experience championing surgeons and listening to their expertise. We deliver unmatched value across our line of products and offer a seamless, personalized experience designed around surgeons’ needs. We’re a team of experienced professionals who understand the difference that excellent customer service can make.
Corza Medical is currently seeking a Business Systems Analyst to support our digital transformation and movement to a cloud first architecture. As our Business Systems Analyst you will provide daily support to the business and all relevant systems, including but not limited to, company ERP, quality management systems, regulatory software, e-commerce site, EDI platform and BI reporting. You will work with business to solve process needs. This role is site based in Taunton.
What we value
· Integrity. We do what is right.
· Accountability. We do what we say.
· Customer First. We deliver extraordinary experiences.
· One Global Team. We before me, always.
· Inspired. We love what we do.
What you will do
· Works with end users to solve every day break-fix issues within ERP and other business systems.
· Assists in writing functional specification documents and works with technical resources to test and implement approved modifications.
· Provides knowledge and training in all functional areas of Microsoft Dynamics 365 F&O.
· Ability to independently troubleshoot issues/errors in multiple systems.
· Supports testing efforts and oversees change management in a regulated environment.
· Monitors day-to-day IT operations related to all business systems, such as system monitoring, backup and recovery, and provides timely communications to the organization as needed
· Ensures data integrity of business systems programs, and that acceptable audit controls and procedures are in effect.
· Ensures that application systems are developed in a manner that meets the architectural standards and established methodologies and practices.
· Fosters and maintains good customer relationships to ensure processes are integrated to support expected levels of internal customer service.
· Work with other IT teams to implement and execute plans that fully support company goals and initiatives. Apply IT policies and procedures, approved by the IT management team.
· Provides support for regulatory requirements, including ongoing application validation and changes to support business and regulatory requirements.
· Provides support in maintaining business Power BI reports.
· Performs other related duties assigned or required.
What you will need
· Bachelor’s degree in business management, computer science or similar field, or equivalent experience.
· 1-3 years’ experience in business systems.
· Good understanding of ERP.
· The ability to communicate effectively with end users.
· General knowledge of help desk ticketing system processes.
· The desire to learn and support new systems as implemented.
· Strong organisational skills, able to manage a number of business requests at once.
· The ability to work flexible hours across time zones.
· Business fluent in English.
What you will like
We foster a work environment where all team members are empowered and encouraged to share their opinions and ideas. We encourage robust, fact-based debate. Our highly collaborative work environment results in the best decisions for Corza Medical and a shared mission to execute our plan together, on time and on budget.
Join our team
At Corza Medical, we are motivated by enabling our customers’ success. That starts with understanding their needs and developing products that enhance clinical outcomes. Our goal is to provide innovative, high-quality products and service that will ensure the continued success of our company and surgical professionals well into the future.
Job Type: Full-time
Salary: £34,000.00-£40,000.00 per year
Benefits:
- Company pension
- Employee discount
- Flexitime
- Life insurance
- On-site parking
Schedule:
- Flexitime
- Monday to Friday
Supplemental pay types:
Work Location: In person