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SHELL ENERGY RETAIL LIMITED

Customer First Adviser (Bereavement)

Id Job: 316e7a4

🏒 On-site
πŸ’Ό SHELL ENERGY RETAIL LIMITED
πŸ“ Coventry, England
πŸ•’ Today
πŸ’° 22500 GBP ANNUAL

Job Description

Job Title: Customer First Adviser (Bereavement)

Team: Bereavement

Location: Coventry (1 day a week in the Coventry office)

Hours: Monday - Friday 9:00 - 17:30

Salary: £22,500.00 per year

Our Journey:

At Shell Energy, we believe that home energy matters. It’s more than what boils the kettle or keeps the radiators warm. It empowers us to make better decisions now about our world tomorrow.

It’s the reason why we supply 100% renewable electricity, carbon neutral home energy, smart home technology, discounts on broadband, and exclusive rewards. Going above and beyond for our customers is what we’re all about.

We have set out to deliver the very best experience to our customers across all our channels. But bigger challenges lie ahead. We need to keep moving forward. Why don’t you help us get there?

Your part in our journey:

It's tough enough to know what to do when a loved one or family member passes away, that’s even before thinking about paperwork and settling financial affairs.

Our bereavement team are a specialist team on hand to support both energy and broadband account and guide family members through this difficult time, making the next steps relating to a deceased customer's energy and broadband account as simple as possible.

Your part in the team:

What you’ll need to help you make the best of the role:

The nice to have’s:

Job Types: Full-time, Permanent

Salary: £22,500.00 per year

Schedule:

Work Location: Hybrid remote in Coventry, CV4 8HS

Application deadline: 24/03/2023
Reference ID: 3517 Bereavement

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