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Trackback

Customer Experience Analyst (part time)

Id Job: 316e7a4

🏢 On-site
💼 Trackback
📍 Remote
🕒 Today
💰 10 – 12.5 GBP HOURLY

Job Description

About us

The TrackBack platform is used by automotive manufacturers around the world to provide a reliable, easy to use yet comprehensive contact tracking platform specifically designed for integration with manufacturers’ CRM systems, so that they can measure lead follow-up activity at dealer levels..

Our work environment includes:

Are you looking for an exciting flexible role, working from home for a minimum of 12 hours per week? This is a great opportunity to join our fast growing team and we are looking for people who have excellent listening skills, attention to detail and the ability to self motivate and work to deadlines. If that sounds like you or someone that you know then we’d love to hear from you!

Please provide a covering letter explaining why you are interested in the role and a copy of your CV. You MUST be based in and eligible to work in the UK. You must complete the required Indeed assessments to be considered for this role.

Part Time Customer Experience Analyst

Reporting to: Customer Experience Manager

Starting at 3 hours per week (flexibility over the days) working from home.
There is the possibility of increasing your hours in the future.

We are looking for part time Customer Experience Analysts to join our growing business, TrackBack, this is a great opportunity for individuals looking for an exciting flexible role. The TrackBack platform is used by automotive manufacturers around the world to provide a reliable, easy to use yet comprehensive contact tracking platform specifically designed for integration with manufacturers’ CRM systems, so that they can measure lead follow-up activity at dealer levels.

Our team of Customer Experience Analysts identify and analyse customer enquiries to score customer experiences against a framework of pre-determined criteria (TrackBack.Scan).

Analysts are responsible for:

Analysts are required to:

Skills, Experience & Qualifications

Job Type: Part-time
Part-time hours: 3 per week

Salary: £10.00-£12.50 per hour

Benefits:

Education:

Work Location: Remote

Expected start date: 01/04/2023

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