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Main duties & responsibilities

The successful candidate will be joining a well-established and experienced team to help provide customer service and support our customer base.

The role is suitable for those working currently within sales or in an engineering environment; however, the role would also be suitable for those looking to start a new career. Full training will be provided on our product range.

Main duties and responsibilities will include:

• Receive and process incoming customer enquiries by phone and email

• Create quotations and sales orders

• Outsource non-stock items by liaising with our supply partners for price and delivery

• Liaise, engage, and communicate with other departments and divisions within the Group

• Manage and maintain existing accounts, and help to further develop any new potential business

Knowledge & Skills requirements

The ideal candidate will have following key skills:

• Experience of dealing with MRO products would be advantageous, however is not essential

• Knowledge of fluid power products would also be advantageous

• Customer-focused and driven to provide consistently high levels of service

• Enthusiastic, keen and willing to learn

• Basic computer skills

• Strong level of communication and numerical skills

• Able to work on own initiative and as part of a team

Why Join us?

The successful candidate will receive the following benefits:

• Included in the company’s bonus scheme

• From 23 days annual leave (plus public/bank holidays), increased with length of service

• Training provided through our own Hayley Academy

• Company pension (if eligible)

• Free Death in Service cover

• Invitation to healthcare scheme

• Wellness programmes

• Uniform and PPE provided

• Excellent opportunities and career prospects available