Job Description
About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.comand explore our commitment to diversity and inclusion.
Full DBS check and enhanced security check will be required
Position Summary:
Responsible for the operational, on-site delivery of print production/facilities management to end-user customers. Activities involve running various print production equipment, organizing and completing customer projects, maintaining customer relationships, and additional tasks including mail delivery and equipment inspections.
Role and Responsibilities:
- Operate office/production equipment
- Operate standard finishing equipment (e.g. paper cutters, inserters, laminating, and hole punchers)..
- Apply asset tags to office equipment and update database.
- Clean and maintain office equipment when necessary.
- Delivery of customer mail within the office or remote locations.
- Distribute supplies as required.
- Problem-solve issues to complete production, delivery, and output requirements.
- Perform quality inspections before, during, and after the output of each production run.
- Perform operator maintenance on equipment.
- Maintain reporting logs and information for billing.
- Point of contact to receive, review and electronically log customer jobs.
- Provide excellent customer service skills.
Job Requirements:
- High School Diploma or equivalent.
- Ability to work in a team environment well with others.
- Ability to learn multiple accounts and multiple tasks at accounts and continue daily operations when the main operator(s) are out of the office.
- Basic technical troubleshooting skills.
- Eager to learn technologies surrounding Print Production.
- Able to use PC, perform and demonstrate intermediate use of, MS Office (Word, Excel, PowerPoint, TEAMS).
- Minimum of one (1) year experience in a Customer Service role.
- Ability to sort/deliver mail.
- Ability to lift up to 50 pounds.
- Other duties as needed by customer requirements.
Job Type: Full-time
Ability to commute/relocate:
- Preston, Lancashire: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Reference ID: 20022398