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About HM Treasury

If you’re interested in making a difference to people’s lives across the country, the Treasury is the department for you! We sit at the centre of everything that the Government does and have provided advice on economic policy and decisions that affect the public finances throughout the country’s history. A Treasury career continues to offer an exciting opportunity to be part of the decision making that affects the whole of the UK.

Working at the heart of government, we collaborate with other departments to ensure public money is spent well and to drive strong and sustainable economic growth. Our work ranges from protecting customers through to the regulation of the financial sector, helping to reduce carbon emissions and creating a greener economy, supporting people across the country through the COVID 19 furlough scheme and Plan for Jobs as well as helping first time buyers buy their first home.

HM Treasury is proud of a diverse and inclusive work environment, committed to fairness and the promotion of equality of opportunity for all. We know that having a range of experiences, ways of working and thinking makes us a stronger organisation, better at developing policy that is reflective of the communities we serve. We embrace different views and experiences and value the fresh perspective that people from a variety of circumstances bring to the work we do. We welcome applications from candidates who have not previously worked for the Civil Service, mid- and late-career changers with transferrable skills, people from all backgrounds and circumstances regardless of disability, gender, age ethnicity, LGBT+ identity and socio-economic status.

The Darlington Economic Campus is a pioneering new cross-government hub which will bring people together across departments and public organisations to play an active role in the most important issues of the day.

HM Treasury in Darlington will be joined by the Department for International Trade, the Department for Business, Energy and Industrial Strategy, the Office for National Statistics, the Department for Levelling Up, Housing and Communities, the Competition and Markets Authority, the Department for Education and the Department for Digital, Culture, Media and Sport.

Enterprise and Growth Unit

The Enterprise and Growth Unit (EGU) promotes sustainable economic growth and higher productivity for the UK. We provide analysis and advice on enterprise, innovation, private sector investment and a cost-effective transition to a low-carbon economy. EGU has a varied and exciting agenda and we work closely with a wide variety of other teams across the Treasury.

We also work alongside other departments and government organisations to ensure that we are thinking creatively, spending wisely and acting boldly to deliver these goals. These organisations are:

• the Department for Business, Energy & Industrial Strategy,
• the Department for Environment, Food & Rural Affairs,
• the Department for Transport,
• the Department for International Trade,
• the Department for Digital, Culture, Media & Sport, and
• the Competition and Markets Authority

EGU welcomes and values people from all walks of life, and is a friendly, open, and supportive place to work. We have a varied and exciting agenda and we need a diverse skill set to help us deliver it. There is no one type of person or particular background we are looking for. Our staff are drawn from a very wide range of backgrounds: local government, regulated utilities, the energy industry, airlines, professional services and industry. We are committed to enabling a good work-life balance and flexible working.

About the Team

The Group Management Services (GMS) is a small friendly team of 9 which sits at the heart of the Group: its smooth functioning is essential to making sure the Group is provided with quality secretarial and business support to three Directors and a team of twelve Deputy Directors and their teams.

This post is an essential part of the GMS team and involve extensive and often complex diary management. There will be lots of scope for flexible working across the full range of GMS functions; opportunities to share your skills with the team plus the possibility of getting involved in development opportunities, including corporate activities and many networks across the Treasury.

If you would like to discuss working in EGU and the opportunities available, please contact Suzanne Fred (suzanne.fred@hmtreasury.gov.uk).

Key Accountabilities

EGU is split into three directorates:

• Growth and Infrastructure (G&I);
• Companies and Economic Security (CES); and
• Climate, Energy and Environment (CEE).

We are recruiting for a PA apprentice to support two members of the EGU Group Leadership team. This is an important role supporting your SCS to organise their productive and friendly Teams. You will possess excellent verbal and written communication skills and work collaboratively with internal and external stakeholders.

Key responsibilities:

Personal Assistant part of the role:

• Diary management. Lead all aspects of your SCS’s diary, including proactively plan, manage and coordinate the diary using your professional judgement to line up meetings in the most well-organised way, resolve conflicts, negotiate and allocate time to their priorities.
• Preparing documentation. Commission, coordinate and collate briefings, meeting papers and produce daily meeting packs in advance of all meetings. When needed, support your SCS in running their day, including pulling them out of meetings or managing their partners’ expectations if they are running late.
• Mailbox management using outlook. Develop an efficient system for mailbox management to highlight policy and corporate priorities and filter any irrelevant messages. Actively monitor and help to manage inboxes by identifying and then dealing swiftly with corporate and urgent enquiries.
• Manage the director/deputy director’s priorities, anticipate problems, risks, issues and corporate tasks that they will have to deal with and proactively make suggestions about the best way to take them forward.
• Building Relationships. Build strong, open, collaborative relationships with the Group’s senior leadership team to understand their preferences, areas of responsibility and priorities and developing and maintaining positive relationships with their key internal and external partners.
• • Provide effective and proactive support to the wider group as part of the GMS and in line with the GMS service level agreement. Tasks may include:
    • Travel arrangements – Co-ordinate and handle all logistical arrangements for meetings/events to ensure they run efficiently, arrange travel and accommodation when needed and take into account value for money considerations.

    For the Business Support element of the role.

  • ad-hoc project support as directed by the line manager;
  • administrate line management duties on behalf of your SCS, such as expenses and leave approval.
  • Support wider Group business management including maintaining mailing lists, recruitment campaigns, bonus rounds, performance reviews, business continuity and health and safety.

Required skills, experience, and behaviours.

The lead criteria is:

• Experience of working in a business support, administration or personal assistant role, with high proficiency of Microsoft Office suite (Experience)

If we receive large volumes of applications, we will conduct an initial sift on the lead criteria only.

We will then assess the below further criteria in your application form;

• Excellent interpersonal skills with the ability to draft documents and being able to express information and ideas clearly. (Communicating and influencing)
• Deliver a high-quality and professional service in a fast-paced office environment (Managing a Quality Service)

Candidate Guidance on Completing your Application Form

Where will we assess success profiles across your application form.

• Behaviours - these will be assessed individually with a 250-word statement per behaviour. The application form will indicate which behaviour is being assessed each time you provide a statement, and we are ideally looking for an example using the below STAR method to demonstrate this behaviour in line with the full criteria stated
• Experience - this will be assessed individually with a 250-word statement per experience criteria. You will give the answer in the personal statement section under “statement of suitability” using the below STAR method, and be given direct guidance at this stage on the experience we are looking for you to demonstrate

All elements of the success profiles will be linked to a defined criterion that demonstrates the behaviour, experience or technical skills. It is beneficial to ensure your answer focuses on the full criteria, and not just the related success profile, to give you the best chance or providing the evidence the panel wants to assess.

In your statements, it is best to focus on one example in each section to allow you to provide enough detail in your answer and use all the words you have been allocated. Examples from a range of roles across your application will demonstrate that you have the skills, experience and behaviours we are looking for. We would also advise you to use examples that best meet the criteria, even if it is a few years old.

How to Structure your Answer

Please use the STAR (Situation, Task, Action, Result) approach when writing your application answers.

• Situation - Describe the situation you found yourself in and what happened.
• Task - The Hiring Manager will want to understand what you tried to achieve from the situation that you found yourself in.
• Action - What actions did you take and how did you do it. Make sure to use “I”, not “we” to explain how your actions lead to a result.
• Result - Use facts and statistics to demonstrate the results that your actions produced. Explain whether it was a successful outcome, and if not, what you learned from the experience.

Notes to Candidates

• Please refer to the candidate FAQ document which is a link on the job advert – this will provide you with guidance on completing the application form. Please contact hrrecruitment@hmtreasury.gov.uk if you have any issue accessing this document.
• At HM Treasury, to maximise diversity and inclusion within our workforce, we operate a fair, open and anonymous recruitment process. This means that the sift panel will only be able to assess you on the written evidence supplied in your application answers. They will not have access to personal information.
• You may be asked to provide some CV details during your application; however these will NOT be assessed during the process, but will be used to support discussions at interview – please ensure you put all information you would like to be scored against in your behaviour, experience and technical skill statements .
• You will be assessed on your skills, experience and behaviours through the online application form. When completing your application form, please outline how you meet the requirements as detailed in the ‘Essential Criteria ‘section of this job description. This will give you the best chance to provide the evidence that the panel wants to assess. More guidance can be found here – completing your application.
• If we receive a large number of applications, applications will be assessed initially against the lead criterion alone. You will then be assessed against the other criteria if you have met the minimum score on the first criterion.
• Find out more about how the Civil Service assesses candidates and uses Success Profiles to test skills, experience and behaviours in applications and interviews.
• Applications are not reviewed until the closing date has passed. You will be notified of the outcome of your application as soon as the recruitment panel has reviewed all the applications.

We'll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Managing a Quality Service
• Making Effective Decisions
• Delivering at Pace
• Working Together

We only ask for evidence of these behaviours on your application form:

• Communicating and Influencing
• Managing a Quality Service

• 25 days’ annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant)
• Flexible working patterns (part-time, job-share, condensed hours)
• A Civil Service Pension which provides an attractive pension, benefits for dependants and average employer contributions of 27%
• Onsite restaurant and coffee bar. The London office also offers a gym, showers and prayer room
• Access to a cycle-to-work salary sacrifice scheme, season ticket advances and payroll giving
• Access to a retail discounts and cashback site
• A Rental Deposit Advance Scheme to help meet the total costs of deposits for privately rented homes
• A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity (e.g. women in the Treasury, ethnic minority network, LGBT* network, faith and belief network)

Flexible working arrangements:

HM Treasury views flexible working as essential in enabling us to recruit and retain talented people, ensuring that they are able to enjoy a long-lasting career with us. All employees have the right to apply for flexible working and there are a range of options available including; working from home, compressed hours and job sharing. Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month, providing you work enough hours to meet business need.

We also offer a generous parental and adoption leave package.

At HM Treasury we have an incredibly broad remit; our work touches every citizen of the country. So, it’s important our employees come from the widest possible range of backgrounds, bringing us the widest possible range of perspectives and ways of thinking. We are committed to ensuring that all staff are able to realise their potential and achieve a healthy work-life balance.

Job contact :

Name :
Libby West
Email :
Apprenticeship@hmtreasury.gov.uk

Recruitment team :

Email :
hrrecruitment@hmtreasury.gov.uk