Find The Best Job Vacancies in Various industry sectors 75092+ Job Vacancy


Apply jobs • Apply directly to companies • Clear salary ranges

Browse 75092 List Available Job Vacancies Today. We Have Worked with 2000+ Trusted Companies around the world


Crisis24

Customer Service Executive

Id Job: 316e794

🏢 On-site
💼 Crisis24
📍 London, England
🕒 2 days ago
💰 25041 – 30433 GBP ANNUAL

Job Description

Job Title: Customer Service Executive (known as Medical Assistance Coordinator)
Location: London Bridge or Bournemouth (Hybrid)
Department: Medical Operations
Reporting to: Team Manager

About Crisis24

Crisis24, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, and has recently expanded its operations, with Medical Assistance added to our Integrated Risk Management portfolio of services. With a combined expertise covering 55 years we now offer the full spectrum of medical solutions from medical advice, 24/7 medical assistance and proactive case management, to medical evacuation and repatriation services through medical service solutions dedicated to customers – a truly combined medical and security risk management industry leader.

Summary of the Role

Crisis24 provides 24/7 medical assistance to leisure and business travellers as well as expatriates across the globe. As a Medical Assistance Coordinator, you will be responsible for effectively and professionally assisting our clients while overseas. The services may vary from booking a doctor’s appointment to organising a medical evacuation or repatriation.
You will work as part of a team in a fast-paced environment handling inbound and outbound calls, as well as managing emails and case work. The role will involve a high level of contacts with travellers often in difficult and sensitive circumstances.
You will liaise closely with hospitals and clinics for appointments and guarantees of payments as well as clients based both in the UK and overseas. The travellers will require practical help and advice and may be distressed or vulnerable. They will require your support and reassurance. To be successful in this busy role, you will need to be able to work well under pressure, be able to multitask, display empathy, adhere to specific Data Protection and Confidentiality requirements, follow policies and procedures and mainly be enthusiastic!

Main Responsibilities

Job Requirement (Skillset)
Benefits
Working Pattern

The Medical Assistance Coordinator is a hybrid role worked between the office and your home. You will be required to work 37.5 hours per week, operational requirements may require flexibility in working hours and shift length. Working hours will be rostered across 7 days a week 24 hours per day. Flexibility to work hours at the weekend and Bank Holidays is also required. Bank Holiday hours will be paid back as time off in lieu.

Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy.

Apply Go Back

Apply for this job

Recommended Reads

Bull of the Day: Amazon (AMZN)

Zacks ·

Amazon AMZN stock has seen a sharp rebound in the last three months, surging more than +20% to help lead the unprecedented recovery among the broader indexes.T…

Read More →

Share This Job

💼 LinkedIn
📱 WhatsApp
✈️ Telegram
👽 Reddit
📸 Instagram

Related Jobs

Tutor
Tutor
Integra
Warrington, North West England, England
1 day ago
Apply
Sales Consultant
Sales Consultant
Thakeham Homes Ltd
West Horsley, England
1 day ago
Apply
Pot Washer/Kitchen Assistant- Full time
Pot Washer/Kitchen Assistant- Full time
SeedRoom @ Horticentre
Wakefield, England
1 day ago
Apply
Pharmacy Dispenser, Technician or ACT (or Trainee)
Pharmacy Dispenser, Technician or ACT (or Trainee)
Carters Chemist
London, England
2 days ago
Apply
Accommodation Co-ordinator
Accommodation Co-ordinator
University of Exeter
Exeter, England
1 day ago
Apply