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MSC Cruises

Contact Centre Agent - Inbound Calls - MSC Cruises

Id Job: 316e794

🏒 On-site
πŸ’Ό MSC Cruises
πŸ“ Remote
πŸ•’ 1 day ago
πŸ’° 19000 – 21000 GBP ANNUAL

Job Description

Job Purpose

The Contact Centre Agent - Inbound Calls is responsible for the effective handling of all individual clients’ requests coming by telephone, in line with MSC Service Standards & Procedures. The Contact Centre Agent is also responsible to sell MSC Cruises products and services to contribute to the achievement of the business objectives set by Head Office and to the delivery of operational excellence and quality of service towards MSC Cruises customers.

Key Responsibilities:

Job requirements: skills, competencies, experience

Information about visa requirements if any:

Right to work in the UK

Job Type: Full-time

Pay: £19,000.00-£21,000.00 per year

Schedule:

Supplemental pay types:

Experience:

Work authorisation:

Work Location: Remote

Reference ID: CSIC050922
Expected start date: 17/04/2023

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