
IT Support Engineer (Waterloo)
Id Job: 316e794
Id Job: 316e794
Onsite level 2 IT support for your users in hardware and software problems
As part of broader, yet highly committed support team, you will work directly onsite to provide dedicated support services for deskside and print. You are fully supported by your Service Delivery Manager, your Team Leader and of course, your colleagues in every aspect of your work with the client.
You will be assigned various IT tickets throughout the day, addressing each one sympathetically, pragmatically and principally, with a strong sense of customer service โ leaving each ticket not only resolved, but with a smile on the userโs face โ a job well done.
This is a role where you will have direct influence on peopleโs day-to-day working life. With nothing more frustrating than a computer or a printer not working, you will be very person that makes things happen, working directly with the users in a highly rewarding way.
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile โ we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kidsโ Family. Thatโs why Hemmersbach is The Social Purpose IT Company.