End Date
Thursday 23 March 2023
Salary Range
£27,027 - £30,030
Agile Working Options
Flexibility in when hours are worked, Hybrid Working
Job Description Summary
At Lloyds Banking Group, we're passionate about a clear purpose - to help Britain prosper. We want to become the best bank for our customers as what we do makes a genuine difference to businesses and communities.
Supporting our clients to trade internationally is integral to Helping Britain Prosper globally. Whether it’s a small business entering the export market or a global corporate supporting sophisticated supply chains, our Trade Services team is there every step of the way.
Job Description
This role represents an excellent opportunity to join the team within Trade Services as a Senior Analyst. We’re looking for someone who is passionate about delivering a high level of client service with a risk focused attitude. You’ll be responsible for delivering outstanding service supporting our clients to succeed in growing their international footprint and expanding their business.
It’s an exciting time for us, we're talking about the people, systems/processes, new technologies (including AI and machine learning) and implementation of new solutions we'll need to evolve our business to meet more client needs and keep pace with industry changes.
Carry out a range of complex technical processes and customer service activities to support international and domestic trade transactions together with related finance agreements for customers across all business market segments and heritages.
Ensure that work is completed accurately and adhere to all specified Bank processes, procedures, standard and relevant external regulations
Key accountabilities
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Undertake the checking of a range of sophisticated technical transactions
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Act as first point of contact for both clients and internal colleagues to provide updates on existing transactions
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Checking and release of work to a designated monetary limit.
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Identify and support the resolution of customer complaints.
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Carry out a range of demanding processes and technical duties where interpretation and sound judgment is required, ensuring work is completed accurately and adheres to all group specific policies and procedures
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To be fully aware of and understand the interpretation of Anti Money Laundering procedures for trade services
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Review and validate commentary provided by third parties as part of AML transaction risk assessment, challenging back where required to ensure regulatory standard rationale.
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Support change initiatives, identify plans and lead others through the change.
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Champion strong relationships with internal partners in areas such as Product, Coverage & Sales to enable efficient resolution of queries
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Demonstrate core Lloyds Banking Group Values and Behaviours as an active team member
Specialist Knowledge and Expertise
Documentary Collections
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Review documentation received and process / release new transactions in this respect
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Quality check and approve payments for both inward and outward collections
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Quality check investigations arising through the transaction risk assessment process
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Uniform rules for collections version 522
Documentary Credits
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Assess workability of letters of credit, approving new transactions up to the value of 1million
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The ability to competently check documents against a letter of credit and establish compliance or otherwise is essential
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Check and release payments to clients and non clients and partner banks globally understanding payment route methods
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Provide necessary guidance and advice to clients in respect of such instructions
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Specialist knowledge of UCP 600 and ISBP
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Holding a current documentary credits specialist qualification would be beneficial but not necessary
Guarantees
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Review and comment on suitability of the wording of non-standard guarantee texts paying particular attention to how demands for payment will be made and how release from liability will be determined.
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Undertake seconds checks in respect of risk assessment to ensure compliance with group policy
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Assess validity of claims / demands for payment in accordance with the undertaking
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Processing the issuance of non-standard undertakings, liaising with customers and key stakeholders in order to ensure that the instruments are issued in a timely manner
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Second checking all payments correctly, approving and releasing payments once complete
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Process currency payments to customers, calculating, effecting and releasing payments once complete
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Second checking commission payments
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Determining, using judgement and interpretation whether a guarantee undertaking can be cancelled thus releasing the customers obligations
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Specialist knowledge of the uniform rules for demand guarantees and international standby practices
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holding a current certified Specialist in Demand Guarantees Qualification would be beneficial
How we work
We’ve adopted a hybrid workstyle with colleagues spending 2/3 days a week in our Centre of Excellence in Colmore Row. We're open to considering a variety of ways of working to ensure that we achieve the best balance for colleagues and the business.
As a leading employer we're passionate about diversity and equal opportunity with industry recognition across gender, ethnicity, disability, LGBTQ+ and families. And, being disability positive, reasonable adjustments can be accommodated in our Recruitment process.
We'll also offer you a comprehensive package that includes:
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A competitive salary
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Annual performance bonus opportunity
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Share schemes, including free shares
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Generous pension contribution of up to 15%
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Private health care extendable to family
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A flex cash pot of 4% salary to spend on lifestyle benefits
So if you have the background we're seeking then get in touch, we'd love to hear from you...
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.