University Hospitals Birmingham is one of the largest NHS Hospital Trusts in the UK and we have an excellent reputation for the care that we provide.
We value the contribution that all our staff make to a positive patient experience and are delighted to be able to offer an opportunity for an experienced and ambitious Recruitment, Training and Development Manager to join the Facilities team.
Based at Heartlands Hospital but working across the Trust's other hospital sites, the successful candidate will be instrumental in ensuring that the best candidates are recruited into the department whilst ensuring that training is delivered to a high standard. The ideal candidate will have previous experience of recruitment and training; preferably some of which will be within the NHS, be flexible with their working hours to include some planned weekend and evening work when required. They will have an understanding of how important the recruitment and training role is and the valuable part this service plays in meeting the high expectations of our patients and visitors.
We are also looking for someone who can bring an innovative approach to the role, and will look at how the service can be improved under often challenging financial conditions. In return, we will provide a competitive salary, generous terms and conditions - including a minimum of 27 days annual leave (based on full time hours)
The Facilities Recruitment, Training and Development Manager is responsible for the efficient identification, coordination, facilitation and delivery of high quality recruitment events, mandatory, statutory and developmental training across the Facilities Department. The post holder is responsible for working with the HR recruitment team; acting as a single point of contact for Facilities managers regarding recruitment job fairs and career events. The post-holder is also responsible for developing and delivering mandatory and developmental training programmes, facilitating workshops and ensuring robust evaluation processes are in place for colleagues in receipt of mandatory and developmental training
Some key responsibilities include:
Coordinate and deliver staff training sessions as the service dictates including out of hours.
Provide reports of Training compliance and work with managers to resolve any non-compliances
Create an innovative approach to recruitment
Identify, source and evaluate required external training courses and training providers that cannot be delivered internally
Complete a Training Needs Analysis for the Facilities Departments
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.
Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.
UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
- Educated to degree level or equivalent experience
- Training / Learning/ HR / Recruitment and development post graduate qualification or proven equivalent practical experience
- Evidence of CPD
- Experience of managing individuals/ teams
- Experience and understanding of recruitment processes, setting up events and organizing recruitment panels.
- Experience of planning, coordinating, implementing, delivering and evaluating training
- Understanding of Human Resources procedures - recruitment, appraisals, absence management, disciplinary procedures
- Experience of carrying out training needs analysis and developing skills matrix
- Experience of delivering training to staff at all levels and with varying levels of ability
- Experience of using a variety of IT packages (Excel, PowerPoint, Word)
- Experience of producing and manipulating management information and producing reports for Senior Managers and external departments
- Experience producing high quality learning aids such as workbooks, brochures, manuals and newsletters
- Experience of developing, co-ordinating and communicating a training strategy
- Experience working with multi-disciplinary teams and building effective and supportive cross departmental relationships
- Report writing experience
- Experience of managing, monitoring and reporting on budgetary information
- Experience of developing and delivering a wide variety of training packages, including Health and Safety, Infection Control, Fire Safety, Manual Handling, Information Technology, ISO 9001/14001, Waste Management
- Experience of developing e-learning packages MOODLE, podcasts etc
- Previous experience of working in the NHS or a similar health care setting
- Excellent communications skills both verbal and written
- Advanced computer skills
- Demonstrate a positive approach to customer care
- Presentation skills
- Ability to negotiate pricing with external parties to source the most cost effective solution.
- Ability to deliver presentations to a large audience
- Excellent interpersonal and communication skills
- Professional, leads by example, transparent, works well within a team and on own initiative.
- Excellent organisational skills with the ability to prioritise and respond to constantly changing targets and delivering to tight deadlines.
- Ability to liaise with staff at all levels and to a variety of stakeholders whilst positively representing the department within meetings.
- Excellent analytical, judgment and problem solving skills.
- Able to interpret guidance and statutory requirements from a range of statutory and training bodies.
- Approachable with a professional and supportive attitude to individuals learning barriers and personal needs.
- Has the ability to motivate and develop team members.
- Supportive and constantly strives to improve training and services.
- Innovative, develops solutions to various training/service challenges.
- A broad knowledge of training delivery and techniques aimed at a multi skilled workforce
- Knowledge of blending learning and the ability to incorporate all methods of delivery into training programmes.
- An understanding of training regulatory requirements
- Understanding of the principles of confidentiality and Safeguarding
- Demonstrate an understanding of equality and diversity
- Confident
- Reliable
- Flexible to coordinate and deliver training out of hours including occasional weekends and evenings
- Able to work and travel across all UHB sites and external to UHB as required by the role
- Understanding and appreciation of management and leadership issues in regards to service delivery within a facilities division.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.