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Secretary and RTT Co-Ordinator

Job Description

An exciting vacancy has arisen for a full time Medical Secretary to join our friendly team in Breast Surgery at the William Harvey Hospital.

To provide comprehensive administrative and clerical support to consultants and their teams.

Work in a team based secretarial service providing support for each other and ensuring continuity of service.

Act as a first point of contact on behalf of the consultant team and the Trust and deal effectively and courteously with all enquiries from GP, patients and other departments.

Assess all enquiries, manage these enquiries to ensure a safe and smooth pathway for all our patients.

Priorities workload, working on own initiative to ensure patients are seen in a timely fashion and in line with Trust policies and targets.

Audio clinical letters and other correspondence as required by the Consultant and his team and within agreed timeframes. Proactively take forward any instructions from the medical team. Ensure clinics are always fully utilised.

Use of multiple IT systems, EPR, PAS, EDN, Sunrise

We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 695,000 people.

Our vision is 'great healthcare from great people'. Everything we do is guided by our values: ‘People feel cared for, safe, respected and confident that we are making a difference’.

We have a new way of working at East Kent Hospitals, called ‘We care’. It’s about empowering frontline staff to lead improvements day-to-day. We’re looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.

NHSEI have always been clear that staff have a professional duty to get vaccinated and it remains our best line of defence against COVID-19. As such NHS organisation including Primary Care, are encouraged to continue engaging with and supporting their staff to inform their decisions in order to drive vaccine confidence, protect themselves, patients, and everyone else. NHSEI has producedCOVID-19 vaccine communication materials.

The Trust is committed to supporting flexible working to fulfil our pledge as part of The Trust’s People Strategy to help staff to achieve a healthy work/life balance. Please speak with your Recruiting Manager for further information and opportunities.

Please scroll down to access the full job description and person specification located in supporting documents.

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