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Coffee Service Group Logo

National Account Manager

Id Job: 316e794

🏠 On-site
💼 Coffee Service Group
📍 London, England
Today
💰 45000 – 50000 GBP ANNUAL

Job Description

About us:
Were born and bred in Glasgow. Our business was founded on the Clyde back in 1864, and were still here today. We are proud to roast exceptional coffee for thousands of cafés and hospitality businesses across the UK & Ireland.
Our workforce has grown to over 200 to support our expanding customer base, product range and service offering. We count some of the industrys leading talents among our staff, from green coffee buyers and roasting technicians, to barista trainers and field engineers.
Do you want to join our team of top talent in an exciting and industry-leading organisation? Read on!

Position: National Account Manager
Location: Field-based Greater London
Job Type: Full time, Permanent
Salary: £45,000 to £50,000 pa + Bonus + Company vehicle
Benefits: 28 days annual leave plus 4 bank / public holidays, company car, staff discounts and more!

Purpose of Role:
An exciting opportunity has arisen for a National Account Manager to join our Retail Sales team in London on a full time, permanent basis. In your new role, your responsibilities involve the total management and development of a key customer, protecting and growing Matthew Algie top-line sales and margin. You will develop strategic account development plans to define growth action plans and strengthen relationships within the key account at every level, and deliver the annual budget in line with Company objectives.

As part of this team you would be required to:
Develop, construct and gain agreement for annual account business plans including volume, revenue, promotions, pricing, service and account contact objectives
Deliver agreed sales growth targets for the account, in line with the objectives
Develop and maintain effective working relationships with all key contacts within the account, and network efficiently to be able to exert influence at all levels of the account
Negotiate trading terms and pricing, within the company guidelines, with support from the Business Unit Director, to protect account profitability and increase margins where possible
Prepare and present regular business reviews
Monitor and evaluate sales data and commercial reports to identify problems and opportunities

Experience
Experience in a account management role for a high-value, key customer
Setting and exceeding sales targets
Customer-facing tole in a KPIs focused environment
Preferably experience from a Food Service or Retail industry, but open to others too

Skills / Knowledge
  • Attention to detail
  • Able to negotiate and influence others
  • Educated to degree level or equivalent
  • Excellent communicator, effective at all levels
  • Consultative selling approach
  • Ability to maximise on sales opportunities
  • Delivers account growth
  • Consultative selling approach
  • High standards of personal administration and time management
  • IT Literate
  • Good interpersonal Skills
  • Excellent presentation skills, that focus on the production of all espresso equipment
  • Full, valid UK driving licence

Personal Attributes
  • Excellent time management
  • Positive attitude
  • Highly confident, but respectful
  • Passionate
  • Decisive and takes the initiative
  • Motivated by success
  • Performs well under pressure
  • Proactive
  • Consistent
  • Willingness to go the extra mile
  • Customer-centric
  • Works well as part of a team and individually as required
  • Well presented
  • Honest and respectful

Application
If this sounds like you, then you could be the right fit for us! Please click APPLY, upload your CV and well be in touch as soon as we can.
Thanks, from the Team @ Matthew Algie

Equal Opportunities:
We are committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.
Our selection for recruitment does not discriminate on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnicity, ethnic or national origin, religion or belief, sex or sexual orientation or gender reassignment status (protected characteristics).

You may have experience of the following: account development executive or account advisor or account co ordinator or account co-ordinator or account consultant or account coordinator or account exec or account executive or account handler or account representative or client co ordinator or client co-ordinator or client coordinator or customer development executive or executive of accounts or key account executive


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