Reports To: Railbookers Sales Manager
Location: Remote ~ Based in the UK
Job Purpose
We are looking for a talented Inside Sales Consultant who thrives in a fast-paced environment. This position involves taking incoming calls, booking tickets for customers, and processing incoming ticket reservations through our proprietary online portal. The Vacation Consultant/Inside Sales Agent will be responsible for handling customer inquiries promptly and effectively in a fast-paced, team-oriented environment.
Duties and Responsibilities:
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Our Vacation Consultant/Inside Sales Agents provide an excellent experience on calls with our travelers to drive customer loyalty and referrals
- Consistently achieve individual sales and performance goals.
- Consistently communicate and build relationships with all of our clients and passengers.
- Understand customer needs and requirements.
- Provide suggestions, prices, and book clients on domestic and international rail packages.
- Source new sales opportunities through inbound lead follow-up, outbound calls, and emails.
- Participate in weekly team training plus one-on-one coaching.
- Advise travel agents and clients concerning sales specials and promotions.
Qualifications:
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Positive attitude and desire for personal development
- Strong computer skills and the ability to quickly master new systems and programs
- 2+ years inside sales experience (incoming call preferred)
- Excellent verbal communication skills and telephone manner
- Familiarity with Windows operating systems
- Knowledge of event ticket registration software a plus
- Proven track record of successful sales experience preferred
For immediate consideration of any position with Railbookers Group, please send your cover letter, resume, and salary requirements to:
Railbookers Group | ATTN: Human Resources
Main: 978-922-0418 | Fax: 978-922-4819 | Email: [email protected]
We are an equal opportunity employer.