Job Description
As a Starbucks supervisor you need to be an extremely friendly and positive
Person, ready for fast paced environment and delivering the right experience
For customers always.
You must be proficient in leading a team and over seeing a smoothly run shift.
You will help store to achieve goals and targets for sales and up sales while
Maintaining a clean and safe environment for partners and customers.
You will help support the training of partners and ensure correct procedures
And routines are always followed.
Objectives
· Make every moment right for customers
· Deliver quality beverages, following Starbucks standards
· Take every customer name
· Always maintain clean environment and delegate daily cleaning tasks
· Set upsell initiatives, achieve sales targets
· Be role model
· Store to be QASA ready always (achieve pass for food/health and safety)
· Maintain labour costs, review performance throughout shift
Job Responsibilities
· Deliver excellent customer service
· Create a positive team environment and atmosphere
· Delegate cleaning responsibilities
· Coach team and provide constructive feedback
· Maintain brand standards
· Act as role model with punctuality and behaviour
· Demonstrate product knowledge, coffee passport
· Consistently deliver beverage quality
· Maintain uniform and appearance standards
· Communicate well with colleagues and Manager
· Be flexible for all shift patterns
· Complete training with baristas to ensure consistent standards
· Complete Duty Roster Notebook
· Follow cash procedures
Previous Experience
· Customer service
· Food industry
· leading a team
· Achieving targets
· Cash management
· Delegate tasks
Location: Beckenham, BR3 1EN
Job Types: Part-time, Permanent
Salary: £10.25 per hour
Benefits:
- Company pension
- Discounted or free food
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
Application question(s):
- How many years of Supervising experience do you have?
Experience:
- Team management: 1 year (required)
Work Location: In person