About Us
City & County Healthcare Group is a family of care companies delivering domiciliary care, extra care, complex care and live-in care services across the UK. As an industry leader, we’re bound by a common set of values and principles in providing flexible, community-based care support of the highest standard that actively promotes the independence, dignity and choice for our clients and customers while promoting staff support and development.
The Role
We’re currently looking for a passionate and dedicated Field Care Supervisor to join one of our long-established and reputable care branches in Exeter on a full-time basis.
Field Care Supervisors are expected to spend most of their working time in the community carrying out their primary functions, but their role will typically also entail a certain amount of office-based administrative work. Due to the field-based element of the role you must be a driver with your own vehicle.
Duties & Responsibilities
Including, but not limited to:
- Carry out initial risk and needs assessments in respect of individual service users, either in the service user’s home or, where required, in other settings such as hospitals or residential/nursing homes
- Work in partnership with service users, their family, carers, advocates, healthcare professionals and others to ensure the seamless delivery of holistic packages of individual care support
- Work with care coordinators to support the planning of realistic, effective care worker rotas, with due regard for the needs of the individual and the particular skills and attributes of the worker
- Carry out regular reviews of individual services, including repeated and renewed needs and risk assessments
- Participate as required in multi-disciplinary review of service users’ needs.
- Shadow new care workers in the field to ensure their competence
- Carry out the on-site observation and evaluation of care worker practice as part of routine supervision, in response to performance concerns, or as otherwise directed
- Provide ad hoc support and instruction to care workers in the field, including in an emergency.
- Promote a safe working environment and safe systems of work in respect of care workers in the field and those that might be affected by their activities
- Understand and follow hazard and accident reporting procedures
- Be alert to any changes in service users’ condition and circumstances and act appropriately when these change
Ideal Candidates
- Experience delivering domiciliary care support services
- Understanding of principles of good care
- Understanding of principles of health and safety and risk assessment
- Understanding of and commitment to equality, including practical issues
We will offer you
- 22 Days Holiday (increasing to 25 after 3 years service)
- Occupational Maternity Pay & Adoption Pay
- Occupational Paternity Pay*
- Death in Service Payment*
- Occupational Sick Pay
- Access to Employee Assistance Programme
- Lifeworks Reward Scheme
- subject to terms and conditions and qualifying period
This is a full time permanent position in Exeter with a fantastic company that encourages staff to reach their full potential. Continuous training and support will be provided, and you will have a fantastic Senior Management Team to work alongside to grow the business and support your own career development.
HLC, part of City and County Healthcare Group is an equal opportunities employer.
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