Job Description
HEAD OFFICE
Receptionist (Bank)
Receptionist
Cambridge | Bank Contract | Part Time | £10.04 per hour
Nuffield Health is Britain’s largest not-for-profit healthcare organisation. Join us as a Receptionist in our Cambridge Hospital and play your part in building a healthier nation.
The Role
You will be the face of Nuffield Health and sensitive to our customer’s needs. As a Receptionist you will:
Use your empathy and customer service skills to build positive relationships.
Put people at ease when they visit your department.
Answer the phone, dealing with enquiries and booking appointments.
Welcome patients, in person, and directing them to the appropriate changing or waiting rooms.
Crucially, you will also help the department run smoothly by preparing clinical paperwork, referral forms and charge sheets, plus terms and conditions.
The Person
To succeed as a Receptionist you will have:
Great communication skills.
The ability to explain sensitive or complicated information in a clear, sympathetic and easily understood way.
Ideally, you will have experience of working within Healthcare administration or a relevant reception environment.
Good IT and keyboard skills.
The Benefits
Holiday in line with the Working Time Directive.
Access to our Pension Scheme.
Discounted gym membership at £15.00 a month that they need to set up directly with the club. Discount does not extend to partners and family members.
About Cambridge Hospital
Our state of the art hospital, is central Cambridge’s premium private hospital, boasting an Outstanding CQC score and offer a full range of medical and surgical specialties. With expertise in Cancer care and Cancer surgery, Orthopaedic surgery (including robotic surgery), Neurosurgery, Cardiology as well as specialist Paediatric services.
Backed by the latest diagnostic imaging facilities including wide bore MRI and CT scanning, we offer immediate assessment and expert diagnosis. Hospital facilities include 3 state of the art digital theatres, 32 beds, Surgical Day Case theatre/endoscopy suite, Surgical Day PODs, private consultation rooms, close monitoring units, Chemotherapy suite, On-site registered pharmacy, Diagnostic scanning unit and a Pathology laboratory.
Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.
Applications will be considered as they are received and interviews will be arranged accordingly. We reserve the right to close adverts early, for example, where we have received an unprecedented high volume of applications. Therefore please apply early to ensure you are considered for the post.