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Home Office Logo

UK Visas & Immigration - Litigation Operations Team - Litigation Caseworker

Id Job: 316e784

🏠 On-site
💼 Home Office
📍 Liverpool, England
1 day ago
💰 25750 – 31950 GBP ANNUAL

Job Description

Details

Reference number

271916

Salary

£25,750 - £31,950
National: £25,750 min, £27,650 max; London: £29,750 min, £31,950 max

Job grade

Executive Officer

Contract type

Permanent

Business area

HO - Visas and Immigration

Type of role

Operational Delivery

Working pattern

Flexible working, Full-time, Part-time

Number of jobs available

75

Contents

    Location

    About the job

    Benefits

    Things you need to know

    Apply and further information

Location

6 New Square – Feltham; The Capital - Liverpool; Chadwick House – Solihull

About the job

Job summary

Appeals, Litigation and Administrative Review (part of Customer Operations Support Services) is responsible for dealing with all applications where an appeal or legal challenge has been lodged, and to defend those where it is appropriate to do so, and to provide a casework remedy for applications that do not meet the Immigration Rules and are not entitled to a full right of appeal.

Appeals, Litigation and Admin Review (ALAR) Directorate, consists of approximately 1100 staff operating out of 12 locations defending tens of thousands of immigration decisions.

Everyone in ALAR plays a key role in contributing to the Home Office’s overarching strategic objective of controlling immigration and making UK Visas and Immigration a globally trusted operation delivering excellent customer service and accurate decisions, which keep the UK safe and secure.

For more information about working for the Home Office, please visit Home Office Careers website.

Litigation Operations (Lit Ops) Team
Lit Ops is an exciting, challenging and rewarding place to work. We are responsible for considering pre-action protocol letters and judicial review challenges. Often the legal challenges we manage are complex, novel and politically sensitive and our handling is often in the public eye. This means you will often be working on cases which change and shape the development of UK immigration law. You can expect some of your cases will have Ministerial interest and they may be featured in the national press.

Specialist Appeals and Litigation Team (SALT)
The focus here will be on the handling of private law claims, in which the Secretary of State or officials acting on their behalf are said to have acted unlawfully and in which damages are claimed. Other teams within SALT present statutory appeals before judges of the Upper Tribunal and manage litigation in the Court of Appeal and the Supreme Court.

Job description

In Lit Ops you will predominantly work on judicial review challenges in the Upper Tribunal but may also be involved in cases progressing to the Court of Appeal and Supreme Court. Initially, you will develop expertise in a particular area – perhaps around human rights or asylum – and as you gain experience, there will be opportunities for you to take on a wider range of areas. With the support of colleagues, you will become skilled at spotting which decisions should be defended and which may need to be reconsidered.

You will consider pre-action protocol correspondence as it arrives and be responsible for drafting clear responses setting out the Home Office position to the challenges, seeking input from operational decision makers as needed. If challenges proceed to judicial review, you will continue to work alongside operational decision makers, policy colleagues and other professionals to provide clear instructions to government lawyers. Ultimately, you will be responsible for the management of the judicial review from the start to the end so will gain experience in litigation handling, preparing cases for court and managing cost conclusions.

The work in SALT follows a very similar pattern of pre-action correspondence through to formal claim and trial, though with the focus being on the lifecycle of money claims and settlements.

We are proud of the support we give our staff to develop both within their roles and in the wider organisation. Many of our litigation caseworkers progress on to other legal roles within ALAR, like presenting officers, drafting officers or senior caseworkers. We also see a number of our people head into the world of policy making – both within the Home Office and across the Civil Service - where they use their first-hand experience of managing litigation to better inform the development of policy. Others have progressed to managing teams and overseeing legal operational functions. The litigation caseworker role is a great springboard for an interesting career in the Civil Service.

ALAR is committed to supporting staff with obtaining relevant professional qualifications. We have an innovative programme of support, which provides opportunities to qualify as a Fellow of the Chartered Institute of Legal Executives (CILEx) or as a solicitor. We currently have around 50 people on the CILEx route and five on the solicitor route. We are about to launch a paralegal apprenticeship, to provide a stepping stone to our other scheme for people with little or no prior legal knowledge.

Responsibilities

The litigation caseworker role will involve:

  • Assessing the challenges set out in pre-action protocol correspondence or judicial review claims against UK Immigration Rules, policies and procedures and the decisions taken on immigration applications.
  • Responding to pre-Action protocol correspondence and referring to operational areas for action to remedy any original errors in the decision being challenged.
  • Escalating policy or procedural issues arising from pre-action protocol correspondence, judicial review claims and private law damages claims.
  • Liaising with and instructing, government lawyers to achieve an agreed course of action in managing litigation, including approving grounds of defence on behalf of Secretary State Home Department.
  • Supporting government lawyers and counsel on defending cases at the oral or substantive hearing stages, including securing witness statements when needed.
  • Making decisions on when cases should be settled and working with cost consultants on cost negotiations.
  • Securing financial authority for the award of damages, and instructing government lawyers on Part 36 offers in private law claims.
  • Liaising and providing advice to decision makers and supporting them in learning lessons from legal challenges.
  • Maintaining accurate records of activities/work completed

Clear guidance sets out how to manage your cases and you will be given regular opportunities to develop your knowledge through training and other learning initiatives. You will also be surrounded by other technical specialists, like senior caseworkers, who will be on hand to help you navigate the management of your caseload. You will be supported by a manager who will have regular 1-2-1 conversations with you to help you reach and exceed your potential.

Person specification

Key Responsibilities

We are looking for candidates who are:

  • Organised, who plan and are well prepared, who also seek to maximise time and productivity.
  • Precise, detailed focused and ensure everything is accurate and error free.
  • Able to think ahead, to anticipate and avoid problems before they occur.
  • Able to establish mutual respect and trust, building relationships with others internally and externally.
  • Resilient, with an inner composure to recover quickly from setbacks and learn from them.
  • Responsible, to take ownership for own decisions and be accountable for what has been delivered.
  • Support others in leading change.
  • Use their judgment and take a considered approach to situations and tasks when making decisions.
  • Highly motivated and inspire others to move things along to achieve target goals.

Essential Criteria

We are looking for successful staff who possess the following skills:

  • Ability to analyse complex information, with a focus on identifying errors and irregularities.
  • Good communication and customer service skills, with a particular emphasis on excellent drafting skills.
  • Ability to comply with set standards and apply relevant guidance and caselaw.
  • Make sound and legally defensible decisions.
  • You must hold an undergraduate/bachelor’s degree, in any subject, or be due to graduate in summer 2023 We will not be able to make a formal offer of employment without evidence of the degree award.

Candidates who do not hold a degree, and are not due to graduate in summer 2023, will only be considered if they can demonstrate recent experience of complex case working in a Government Litigation team, or in a government case working team with significant litigation experience. Please note that if this is not evident within your CV, your application will not be progressed.

We don’t expect you to have knowledge of immigration law – we deliver a comprehensive induction and ongoing training to enable you to become a subject matter expert – but an interest in human rights law as well as experience in litigation may help you in hitting the ground running.

We are holding 3 one-hour live events to share some hints and tips with you. During the event, we will be giving an overview of the recruitment process and explaining how applications can best showcase evidence from their examples. The session will include: The Recruitment Process, Personal Statement, Blended Interview and a Question and Answer Session.

Existing caseworkers will also provide an insight into a typical day working for the Litigation team.

To attend any of the events you would be required to pre-register on EventBrite, please see links below:


  • 16th March 2023 at 12.00 - 13.00 pm

    https://www.eventbrite.co.uk/e/569765512987

  • 22nd March 2023 at 17:00 - 18.00 pm
    https://www.eventbrite.co.uk/e/574195142127
  • 30th March 2023 at 10:00 - 11.00 am
    https://www.eventbrite.co.uk/e/574214078767

Behaviours

We'll assess you against these behaviours during the selection process:

  • Delivering at Pace
  • Making Effective Decisions

Benefits

  • Learning and development tailored to your role
  • An environment with flexible working options
  • A culture encouraging inclusion and diversity
  • A Civil Service pension with an average employer contribution of 27%

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

As part of the application process you will be asked to complete:

  • A CV detailing job history/qualifications/skills
  • A statement of suitability (personal statement) (maximum 500 words)

Further details around what this will entail are listed on the application form.

Your statement of suitability must demonstrate how your qualifications, skills and experience align to the five essential criteria of the role specified above.

Your CV will not be scored but will be used to check for the necessary qualifications/relevant experience.

Once qualifications /experience have been checked, a sift will then be undertaken on your statement of suitability.

If you are successful at sift stage, you will be invited to an interview which will be a blended approach of strength-based questions (no preparation necessary) and behaviour-based questions (preparation recommended).

There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well.

Sift and Interview dates

Sift is expected to take place from 11th April 2023

Interviews are expected to take from 2th April 2023.

These dates may be subject to change due to the circumstances around Covid-19.

Please note - due to the current COVID-19 pandemic interviews will be carried out via Launchpad (pre-recorded interview) for business where you will be required to have access to:

  • A laptop (personal or work) with a working webcam

  • Good Internet access

You will receive a link to complete a video interview and we will be asking you to video record your responses to pre-recorded questions. You will have 5 days to complete your interview once you receive the invite.

Please ensure you read the following guidance prior to completing your interview.

Please see https://launchpadrecruits.com/candidate-advice for more information

Although we would appreciate your co-operation submitting within the 5 days, we will try to exercise flexibility in offering you an alternative date/extension.

Successful candidates will be required to attend an appointment to conduct ID checks before pre employment checks will begin.

NOTE FOR CANDIDATES: Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. All applications are screened for plagiarism and copying of examples/answers from internet sources. If any is detected the application will be withdrawn from the process. Further action, including disciplinary action, may be considered in such cases involving internal candidates. Providing false or misleading information would be contrary to the core values of honesty and integrity expected of all Civil Servants.

PLEASE NOTE: if you are currently an agency member of staff working within the Home Office, you can only apply for roles that are advertised externally, i.e. outside the civil service. If you are eligible to apply for a role, you are required to select yourself as an external applicant and not internal when submitting your application on Civil Service jobs. If you currently an agency member working in an Other Government Department (OGD), you are required to select yourself as external.

This will prevent any delays in pre-employment checks should you become successful in being made an offer of employment after the Interview stage.

Due to the current business position, where posts are open to full and part-time staff, part-time opportunities are very limited and cannot be guaranteed.


When completing your application you will have the opportunity to select your preferred location(s). Please ensure you select all locations you are interested in. Candidates who are successful at Interview will be placed in order of merit per location and provisional job offers will be made in strict merit order per location preference. Provisional offers are made on the condition that you successfully pass all pre-employment checks.

Hybrid working

Hybrid working enables employees to work partly in their workplace(s) and partly at home. As Covid-19 restrictions are lifted, a hybrid working pattern may be available, where business needs allow. Applicants can discuss what this means with the vacancy holder if they have specific questions.

Every day, Home Office civil servants do brilliant work to develop and deliver policies and services that affect the lives of people across the country and beyond. To do this effectively and fairly, the Home Office is committed to representing modern Britain in all its diversity, and creating a welcoming, inclusive workplace where all our people are able to bring their whole selves to work and perform at their best.

Existing Civil Servants should note that some of the Home Office terms and conditions of employment have changed. It is the candidate’s responsibility to ensure they are aware of the Terms and Conditions they will adopt should they be successful in application and should refer to the notes for candidates for further details.

Further information

For meaningful checks to be carried out, individuals need to have lived in the UK for a sufficient period of time to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. You should normally have been resident in the United Kingdom for the last 3 years if the role requires CTC clearance, 5 years for SC clearance and 10 years for DV. A lack of UK residency in itself is not necessarily a bar to a security clearance and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.

A location-based reserve list of successful candidates will be kept for a period of 12 months. Should another similar role become available within that period you may be offered this position.

Every day, Home Office civil servants do brilliant work to develop and deliver policies and services that affect the lives of people across the country and beyond. To do this effectively and fairly, the Home Office is committed to representing modern Britain in all its diversity, and creating a welcoming, inclusive workplace where all our people are able to bring their whole selves to work and perform at their best.

We are flexible, skilled, professional and diverse. We work to recruit and retain disabled staff and area Disability Confident Leader. We are proud to be one of the most ethnically diverse departments in the civil service. We are a Social Mobility Foundation top 75 employer.

New entrants are expected to join on the minimum of the pay band.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.

For further information please see the attached notes for candidates which must be read before making an application.

Existing Civil Servants should note that some of the Home Office terms and conditions of employment have changed. It is the candidate’s responsibility to ensure they are aware of the Terms and Conditions they will adopt should they be successful in application and should refer to the notes for candidates for further details.

Transfer Terms: Voluntary.

If you are invited to an interview you will be required to bring a range of documentation for the purposes of establishing identity and to aid any pre-employment checks.

Please see the attached list of Home Office acceptable ID documents.

Any move to the Home Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk

Reasonable Adjustments

If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

  • Contact Government Recruitment Service via [email protected] as soon as possible before the closing date to discuss your needs
  • Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.

Feedback


Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window).

See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Recruitment team :

Further information

If you feel that your application has not been treated in accordance with the recruitment principles, and wish to make a complaint, then you should contact in the first instance [email protected] If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission.


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