Welcome to Victors, our food focussed hospitality brand baby of East Coast Concepts. Beautiful, vibrant, upscale yet informal, Victors is the perfect neighbourhood restaurant. Offering a modern American menu of small and larger plates - perfect to share in a casually elegant setting, with service to match. We don't accept average, so you shouldn't either. Whilst you will work in our Victors brand, your employee experience is managed by our parent company East Coast Concepts, so here's a bit about how we work together, starting with your role...
Keep the drinks flowing – this is what’s often perceived as the sole aim for bar teams. Whilst this is still essential, there’s a whole lot more that goes into creating exceptional experiences in our bars. Bartenders are at the heartbeat of a successful service and is the individual who will have the most impact and influence on the guest experience within the bar. Their showmanship, flare and rapport that can quickly build a lasting relationship and create continuous repeat business. Guests rely heavily on a bartender’s knowledge, to guide them towards the best drink suggestions and even food pairings suited to their needs. With an innate passion for hospitality, you are expert salespeople and can spot an opportunity to add value
from a mile away.
As well as handling drink and food requests from guests, you’ll need to work effectively with floor team, kitchen teams,hosts, and of course, your fellow bar team. Clear communication across all departments makes for exceptional guest experiences, which is what we always strive for at our venues, making teamwork an essential element to your day-to-day role.
Our secret ingredient is you
Your employee benefits are:
- 50% discount on food across the estate
- Access to our in-house mental health first aider and the use of a free mental health and wellbeing helpline
- After 6 months ECC experience, you will be paid to enjoy your birthday off
- After 3 years of ECC experience, you will earn 5 additional days of annual leave
- A very generous Refer a Friend scheme
- Access to Perkbox and hundreds of discounts and freebies
If you want more reasons to work with us, then apply for the vacancy and find out!
We look forward to getting to know you