Job Description
As the Security Officer within the Security side of the business you will ensure exemplary standards in communication to our customers, retailers and team members and be an ambassador for Victoria Centre and our wider business.
Both Day & Night vacancies available. Please state which role you're interested in during the application process.
Key Responsibilities
This role will include a variety of tasks including the following:
- Ensure the on-going security and safekeeping of the complex through proactive patrolling.
- Carry out duties in accordance with the Assignment Instructions.
- Deliver excellent customer service.
- Liaise effectively with the Security Team Leader and Security Team Manager on a regular basis.
- To be aware of the obligations under the Health and Safety regulations concerning their own safety, that of their colleagues and tenants.
- Ensure that all roads and emergency access and exit points are kept free of obstructions and any unauthorised vehicles or obstructions are moved quickly and efficiently.
- Assist with fire alarm testing as required and have full knowledge of fire alarm procedures.
- Ensure only authorised personnel gain access to the service area.
- Subject to being fully licensed, operate the on-site CCTV equipment as required.
Skills, Knowledge and Experience
Essential:
- Good communication skills both verbal and written.
- Excellent customer service skills.
- Supportive and proactive team player.
- Smart professional appearance.
- In date SIA Guarding or Door Supervisor Licence holder.
- In date First aid qualification
Desirable:
- Previous experience in customer facing role
- SIA CCTV Licence.
Job Types: Full-time, Permanent
Salary: From £10.75 per hour
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Free or subsidised travel
- On-site parking
- Store discount
Schedule:
- 8 hour shift
- Day shift
- Night shift
- Overtime
- Weekend availability
Supplemental pay types:
Application question(s):
- What shift are you applying for, Days or Nights?
Licence/Certification:
- SIA Door Supervisor or Guarding Licence (required)
- First Aid Certification (required)
Work Location: One location