Job Description
Hours: Zero hours contract available, full and part time roles available
About Us
Travel is a journey. At Holiday Inn, we help make it a joy. Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family.
Great restaurant memories come from many places. The sights, sounds, scents and, importantly, service. As an F&B Team Member, you’ll welcome our guests, recommend food and drink and help keep service on-track and up to standard. By tailoring each guest’s experience to their unique tastes, you’ll create memories as delightful as the dishes.
Your day to day
- Make each meal a feast for the eyes and treat for the taste buds. With your own signature flare, you’ll turn our high standards into memorable meals for every guest
- Own your kitchen – keep on top of supplies and equipment, and minimise waste
- Tell your supervisor or duty manager about any unsafe equipment, low supplies or safety incidents
- Help create a safe space by following our safety procedures and wearing necessary protective equipment
- Be cleaner than clean – meet or exceed local cleanliness and hygiene laws
- Help with washing up and other kitchen duties when needed
- Give guests a better experience by helping with any queries or advice
- Wear your uniform with pride
- Take on other ad-hoc duties when the whole team needs to pull together
What we need from you
- Strong – sometimes you’ll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling
- Literate – you’ll need a good grasp of reading, writing and basic maths
- Flexible – late night, weekend and holiday shifts are all part of the job
- Compliant – as well as meeting local laws on food handling and serving alcohol, you’ll be above the minimum age required
- Articulate – a great communicator, you’ll be warm, welcoming and easy to talk to
What we offer
We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discounts and superb training. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve.
So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
Job Types: Permanent, Zero hours contract
Salary: £10.98 per hour
Benefits:
- Company events
- Discounted or free food
- Employee discount
Day range:
Physical setting:
Shift:
Ability to commute/relocate:
- Sunderland: reliably commute or plan to relocate before starting work (required)
Experience:
- Restaurant: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
- Bartending: 1 year (preferred)
Work Location: In person